Job Title: Front Desk Agent
Job Type: Full-Time / Part-Time
Job Description
A well-established, nationally branded hotel is seeking a friendly, reliable, and customer-focused Front Desk Agent to join our team. This position is ideal for someone who enjoys providing exceptional guest service in a fast-paced hospitality environment.
Responsibilities
- Welcome guests with a warm and professional attitude
- Process guest check-ins and check-outs efficiently
- Answer phone calls, respond to guest inquiries, and assist with reservations
- Handle guest requests and resolve concerns promptly and professionally
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance to ensure guest satisfaction
- Follow hotel policies and brand standards
- Assist with additional front desk duties as assigned
Qualifications
- Previous hotel front desk or customer service experience preferred
- Experience with hotel property management systems is a plus
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Must be dependable and available to work weekends and holidays as needed
Benefits
- Pay based on experience
- Flexible scheduling
- Employee discounts
- Opportunities for growth and advancement
- Supportive team environment
If you are passionate about hospitality and enjoy creating outstanding guest experiences, we encourage you to apply. Qualified applicants will receive additional information about the hotel during the interview process.
Pay: From $13.00 per hour
Benefits:
Work Location: In person
