Convention Event Specialist:
The Convention Event Specialist plays a key role in delivering exceptional client experiences from the first inquiry through event completion across trade shows and corporate events. The role blends sales, customer service, logistics coordination, and on-site execution to ensure events are delivered accurately, efficiently, and professionally.
- Manage all Convention client relationships including proposals, meetings, venue relationships and onsite management of convention events
- Client correspondence from beginning phone call/email to event completion (including: onsite consults, showroom consults and day of install oversight).
- Composing client quotations and imparting guidelines and recommendations to client
- Event Design based on our experience(s) with venues/specific set ups
- Managing Exhibitor relations, including entering orders, tracking drayage and ensuring orders are fulfilled successfully
- Assisting with new design ideas, product procurement and implementation
- Performing Site Inspections
Production:
- On site during production of convention and trade shows to manage implementation
- Review proposed jobs objectively and decide whether it is 1) feasible and 2) profitable as proposed.
- Responsible for maximizing our on-site relationship with key venues including communicating mutually beneficial delivery/breakdown, minimizing coordination issues.
- Review with crew client expectations and event specifications & requirements
- Work with warehouse staff to ensure client items are available and meet quality standards
- Identify and discuss with Director of Operations opportunities for improvement with crew and processes.
- Interface with venue contacts to determine new options that is suited to their clients and unique to their property.
- Organize and improve efficiencies throughout business operations.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
Work Location: In person
