Fulfillment Supervisor

THE MAREK GROUP INC -
Sussex, WI

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Job Details

Qualifications

Space allocation
Performance improvement leadership
Confidential information handling
Team member evaluation
Defect resolution root cause analysis
Employee grievance management
Coaching
Cycle counting inventory management
Job-specific skills training (staff training program)
ERP systems
Employee engagement strategy
Operations coordination planning
Warehouse staffing
Order fulfillment management
Performance feedback (performance evaluation method)
Mid-level
3 years
Disciplinary action management
Team development
Professional development support
Packaging
Employee relations management
Mentoring
Shipping and receiving inventory management
Production management
Quality standards in production
Business Administration
Operational excellence initiatives
Managing teams as a warehouse supervisor
Talent career development

Full Job Description

WHAT YOU’LL BE DOING

Directs all aspects of The Marek Group’s Fulfillment warehouse and logistics activities to ensure all operational, safety and performance metrics are achieved to meet or exceed customer expectations. Defines and implements strategies of continuous improvement to drive productivity and employee engagement.

RESPONSIBILITIES:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

Motivates, develops and directs the work of the Fuse employees and temporary staff.
Develops and implements system improvements by leading continuous improvement projects and by analyzing process work flow, staffing and space requirements, and equipment layout.
Reviews, understands, and ensures compliance with customer requirements for tracking, packaging and shipping of product. Optimizes packaging methods.
Troubleshoots all receiving, shipping, and inventory complaints to find the root cause, help resolve the issue, and prevent reoccurrence. Communicates and collaborates cross-functionally to solve issues.
Develops cycle counting routines and drives continuous improvement activities to improve inventory record accuracy.
Works with IT to optimize ERP systems as required gain operational efficiencies and process controls.
Sets clear expectations for performance, holds employees accountable to work standards, and appraises performance on an ongoing basis.
Identifies developmental needs of employees. Provides coaching, mentoring, and necessary resources for employees to expand their job knowledge, skills, and abilities.
Trains employees on the processes and methods required to achieve Company standards for quality, quantity, and safety.
Monitors work of employees to ensure that all work, quality, housekeeping, and safety procedures are being followed. Ensures that department work instructions reflect current policies and procedures.
Confers with other supervisors and management to coordinate and improve the efficiency of operations and activities within or between departments. Initiates and fosters a spirit of cooperation and team work.
Actively participates in management, production, and training meetings.
Reports reasonable suspicion of drug or alcohol use consistent with The Marek Group’s Drug and Alcohol Testing policy and procedures.
Maintains or exceeds production standards through efficient organization and planning.
Follow and complies with safety policies and procedures.
Accurately completes all required documentation.
Meets attendance policy requirements.
Contributes to team effort by assisting in areas as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

Carries out manager responsibilities in accordance with Company policies and applicable laws. Responsibilities include: training employees’ planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing employee complaints and resolving problems with the assistance of Human Resources; maintain positive employee-employer relations; and handling confidential employee issues with discretion.

EDUCATION AND EXPERIENCE

Requires an Associate degree in business or related fields or 3 years of related experience; or a combination of education and experience.
Supervisor experience required.

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