Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our office. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. As the first point of contact for clients and visitors, you will play a crucial role in creating a positive impression of our organization.
Responsibilities
- Greet and welcome clients and visitors with a warm and professional attitude.
- Manage incoming phone calls, ensuring proper phone etiquette while directing calls to appropriate personnel.
- Schedule appointments and maintain an organized calendar for the office.
- Assist with office management tasks, including filing, scanning and emailing documents, and maintaining office supplies.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Interact with Insurance Companies .
- Perform proofreading of documents to ensure accuracy and professionalism before distribution.
Requirements
- Previous experience as a receptionist or in an office environment is preferred.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent verbal and written communication skills, demonstrating professionalism at all times.
- Proficiency in computer skills (scanning and emailing documents, google docs)
- Ability to maintain confidentiality and handle sensitive information responsibly.
- A positive attitude with a commitment to providing exceptional customer service.
If you are passionate about creating a welcoming environment and have the skills necessary to excel as a Front Desk Receptionist, we encourage you to apply for this rewarding opportunity!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Ability to Commute:
- Worcester, MA 01607 (Required)
Work Location: In person
