Company Overview
Heritage Pools, LLC is dedicated to creating exceptional backyard retreats through innovative and elegant pool designs. Our commitment to quality craftsmanship and sophisticated aesthetics positions us as a leader in the industry, serving clients who value excellence and attention to detail.
Job Overview
We are seeking a dedicated Field Supervisor to oversee our pool installation and maintenance projects at various job sites. The successful candidate will lead teams, ensure adherence to safety standards, and maintain high-quality service delivery. This role offers an exciting opportunity for experienced supervisors to contribute to our reputation for excellence in the pool industry.
Duties
- Route Pool Responsibilities
- Customer complaint resolution
- Address issues immediately
- Send technician back if needed
- Phone call to customer for follow up
- Daily reviews addressing any issues found during previous day during audits/follow ups
- Review any chemistry out of range
- Meet techs on site for training and correction
- Investigate any issues for additional customer communication and actions
- Completion of all company-approved and assigned Maintenance repairs
- Gaskets, baskets, gauges, o’rings
- Recognizing, escalating and actioning pools that are “down” and need urgent attention
- Route Pool Audits
- Route Pool Follow Ups
- One time cleans
- G2C
- Pools Evals
- Assisting with 28 days
- Staining Identification
- Ensure all direct report technicians are off-property and en-route to their first stop within 30 minutes of punch-in time
- Ensure all pools in territory are cleaned for each day and for the week
- Onboard new customers
Qualifications
This position offers a rewarding career path for individuals passionate about leading teams in maintaining high standards of cleanliness and safety across various industries. We invite qualified candidates who are eager to manage dynamic projects while fostering a collaborative work environment.
- 2 years experience
- Start up and 28 day familiarity
- Service tech level 1 and II knowledge
- LSI/Orenda Training
- Pentair University
- CST Certification
- CMS Certification
- High school diploma or GED certificate
- Valid driver’s license and reliable transportation
- Must be able to pass a criminal background check
- Must be able to pass a drug test
- Physical Requirement: heavy lifting, bending and standing for long periods
Pay: $58,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
