Job Description
Work Schedule: Monday through Friday 8:30 a.m.- 5:00 p.m.
Schedule deliveries and removals
Coordinate exception-based late add-ons in collaboration with customers
Manage miscellaneous orders
Maintain and update the truck schedule using customers’ proprietary systems
Communicate schedule changes to customers
Respond to inquiries related to:
Appointment charges
Step charges
Wait time or after-hours delivery
Bills of Lading (BOL)
Provide equipment ETA updates and order scheduling status via HTC’s Customers’ proprietary systems
Support federal scheduling needs
Interact regularly with HTC’s customers’ internal operational team to ensure the proper alignment is achieved daily
Track and report overall equipment status to customers
Job Requirements
Qualifications:
Strong organizational and multitasking skills
Experience in logistics or transportation scheduling is highly desirable
Effective communication skills across departments and external partners
Ability to adapt quickly to last-minute changes and exceptions
Comfortable working in a fast-paced, operations-driven environment
Able to type 50 words per minute
Job Pay
$26.00 – $26.00 per hour
Job General Benefits
Competitive pay
Opportunities for growth and cross-training
Collaborative work culture
Contribute to an essential part of Hawaii’s logistics infrastructure
