Front Desk Manager / Customer Service Coordinator
World Champion Taekwondo is looking for a friendly, responsible, and organized Front Desk Manager.
We are seeking someone who enjoys working with children and families, communicates well with customers, and is comfortable learning and using customer-management software similar to systems used in fitness centers or membership-based businesses.
Even if you do not yet meet all of these qualifications, we are happy to provide training and help you grow into the position. Previous experience is not required. If you have a positive attitude, are willing to learn, and genuinely enjoy working with children and families, you can be a great fit for our team.
Responsibilities
- Greet and assist students and parents
- Respond to phone calls, text messages, emails, and in-person questions
- Schedule trial lessons and classes
- Assist with new student registration and paperwork
- Manage attendance, payments, and memberships using customer-management software
- Keep the front desk and lobby organized
- Assist with camps, testing, and school events
Qualifications
- Enjoys working with children and families
- Friendly and able to communicate well with customers
- Basic computer skills
- Comfortable learning customer-management software
- Responsible, dependable, and punctual
- Able to stay organized and manage multiple tasks
- No criminal record or history of serious social or professional misconduct
Preferred Qualifications
- Taekwondo training or Taekwondo school experience
- Experience working at a martial arts school, fitness center, gym, dance studio, or children’s activity center
- Front desk, customer service, or youth program experience
- Experience using membership, billing, or customer-management software
Schedule
- Part-time
- Approximately 10–15 hours per week
- Weekdays from approximately 3:30 PM or 4:00 PM to 7:00 PM
- Some Saturday availability may be needed for special events
Compensation
$17–$20 per hour, depending on experience
How to Apply
Please submit your résumé and include your available days and hours.
Job Type: Part-time
Pay: $17.00–$20.00 per hour
Expected hours: 10–15 hours per week
Work location: In person
Pay: $18.00 - $20.00 per hour
Application Question(s):
- Are you available to work weekdays from 3:30 PM or 4:00 PM to 7:00 PM?
Do you have experience working with children?
Are you comfortable using customer-management software?
Do you have front desk or customer service experience?
Do you have Taekwondo or martial arts experience?
Are you able to pass a background check?
Work Location: In person
