Join a team where your growth, success, and impact are at the heart of our mission. At PureHealth, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve.
Unmatched Benefits & Perks:
- Tuition Reimbursement and Professional License Renewal Reimbursement
- Free CEUs
- 401k Plan
- Rewards and Recognition via CareHeroes Program (Gift Cards for Great Performance!)
- Flexible Scheduling
- Professional Career Growth
Join our team and grow with us!
Position Summary
The Admissions Supervisor is responsible for daily operations in the Admissions Department. Screens prospective customers for post-acute setting. Works with upstream partners and Admissions Coordinator(s) to determine appropriateness of admission. Works with customers/families on the front end of the admission process to ensure an efficient admission process.
Essential Duties and Responsibilities
1. Oversees tours, admission screenings and initial inquiries, as well as training auxiliary team members that are asked or assigned to do tours
2. Oversees first impressions and admission coordinator team members, including scheduling and work flows and ensures that facility entrance/lobby meets company standards for presentation and appearance
3. Responds in a timely and professional manner to inquiry calls form hospital discharge planners, families and other referral sources
4. Coordinate the admissions process timely with appropriate follow-up
5. Coordinate the inquiry process timely with appropriate follow-up
6. Report and track occupancy levels and census mix
7. Maintains and updates the Database of existing and potential referral sources
8. Maintain and updates all sales/referral tracking tools
9. Maintain a close working relationship with the CNO and Business Officer Manager to assure appropriate and efficient decisions about prospective admissions
10. Follow the established protocol for admission denials
11. Coordinates admissions and any special resident needs with all necessary internal departments to ensure smooth and professional admission
12. Process all appropriate admissions paperwork to ensure signatures, verification’s, authorizations, insurance information and all other necessary documents are obtained from the resident or responsible parties prior to admission
13. Maintain a working knowledge of Federal and State regulations and reimbursement 14. Maintain a strong working knowledge of managed care and referral processes
15. Attends and participates in in-service training.
16. Coordinates insurance re-certifications to include Recovery Care Department Competencies
Hosts and/or participates actively in meetings; makes meaningful contributions
Takes charge of people/events; assumes leadership in a positive way and treats all team members with fairness and respect
Provides clear, objective and timely feedback to employees
Creates enthusiasm for team effort; is an effective team builder; sets a model for teamwork that encourages common goals
Uses all available and appropriate resources, including team members
Interacts frequently with customers; takes initiative to inquire about customer needs and opinions and effectively manages concerns
Encourages and develops customer service skills in employees
Able to prioritize work. Sets realistic deadlines for self and others and ensures deadlines are met; delegates as needed
Presents ideas and information in a concise, well-organized manner
Manages as if it were his/her own business, keeps up to date with best practices and new developments. Makes informed decisions within the scope of responsibility
Sets precise, measurable goals that are realistic, challenging and compatible with company goals; demonstrates actions to meet those goals
Is progressive in outlook; initiates new approaches and ideas; offers creative and effective solutions
Receptive and open to new ideas; Empowers and supports employees to make decisions
Takes responsibility for his/her own training and development; follows up and integrates training when appropriate
Listens; concentrates on information presented; takes action
Observes early signs of changing conditions; responds effectively
Ensures new employees are fully trained on all aspects of the job
Identifies promotable employees and provides necessary training through application of the Develop Map Program
Ability to understand and manage budget within scope of job role
