Serious Inquires only. MUST have experience in high volume. Open Availability
At The Castle we aim to become legendary in the wider Central Florida region for our authentic Irish hospitality. We are dedicated to offering excellent Irish hospitality to every guest that decides to visit our Pub and Restaurant. Together with our vibrant and authentic Irish Bar, we will also be offering a full food menu with an emphasis on Irish and local cuisine. Our team will be at the very front of this guest experience creating a fun but always professional appearance. If you enjoy providing exceptional customer experience and a passion for hospitality, we encourage you to apply!
Job Description:
As a server you are one of the key components to us delivering our authentic Irish hospitality. We want you to provide a friendly, responsive service to create an exceptional dining experience for all our guests. Each server’s primary objective is to show our guests such a great time, they will want to return.
Activities & Responsibilities:
· Promote, work, and act in a manner consistent with the mission of The Castle Irish Pub & Restaurant: Legendary Irish Hospitality
· Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
· Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
· Take food or beverages orders from guests.
· Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
· Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
· Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
· Input guests order accurately into POS system – TOAST.
· Garnish and decorate dishes in preparation for serving.
· Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
· Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.
· Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
· Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
· Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
· Prepare checks that itemize and total meal costs and sales taxes.
· Collect payments from guests.
· Thank guests for their visit and invite them to return.
· Clean tables or counters after guests have finished dining.
· Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
· Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
· Stock service areas with supplies such as coffee, food, tableware, and linens.
· Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Key Standards:
Co-Operation , Initiative , Dependability , Adaptability , Flexibility , Attention to Detail , Stress Tolerance , Self-Control , Integrity , Concern for others, Teamwork.
Pay: $20.00 - $60.00 per hour
Benefits:
Shift:
Work Location: In person
