Description:
WORK HOURS (45 - 55 HOURS PER WEEK OF WORKING IN ALL CAPACITIES)
Work is generally performed between the hours of 7:00 AM and 9:00 PM.
POSITION SUMMARY
The Project Manager is responsible for the successful delivery of custodial and related services contractually required of the facilities (K12/schools) to include supervision, quality assurance, profitability, safety compliance, customer and employee relations, scheduling, vendor management, supply distributions, training, documentation accuracy, and the overall operational health of the contract.
RESPONSIBILITIES
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Travel to throughout a multi-site zone, performing inspections, training, and ensuring quality service
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Creation of schedules to maintain properly skilled staffing levels.
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Issue reports and summaries as required both to the customer and the company.
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Resolve clients' concerns, conduct follow-up calls, and conduct inspections for satisfactory job performance – must possess excellent communication skills.
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Meet regularly with clients and onsite personnel to review status of various elements of service
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Track supply inventory across your book of business
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Maintain appropriate records and statistics for administrative and regulatory purposes.
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Perform daily quality control (QC) inspection on all active projects.
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Ensure that all employees comply with company safety rules, policies, regulations, and procedures
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Assist in maintaining building and facility through janitorial activities such as: sweeping, mopping, vacuuming, waste receptacle emptying, restroom cleaning, dusting, carpet cleaning, and stripping, sealing, and waxing floors as a back-up.
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Preform any additional duties on an as required basis where such duties are within the scope of contractual responsibilities.
Requirements:
ABILITIES/KEY COMPETENCIES/SKILLS
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Possess diverse janitorial operations experience to include managing staff, supplies, equipment, etc.
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Ability to display effective leadership and supervision of employees to achieve team cohesion, cooperation, communication, and results all while monitoring efficiency, safety, quality, and productivity while being fiscally responsible.
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Ability to build client relationships and trust
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Ability to coordinate and execute floor care projects
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Ability to interpret and execute contractual requirements.
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Ability to train new employees on work-related equipment and procedures.
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Must be able to manage a diverse workforce.
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Must be able to effectively communicate orally and in writing with a strong proficiency with MS Office (Excel, Word, PowerPoint).
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Must exhibit strong attention to detail and have the capacity to take direction from supervisors.
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Ability to work on a variety of projects simultaneously under minimum supervision and within a team environment.
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Must be able to meet eligibility requirements for access to government computer systems and/or facilities.
EDUCATION/EXPERIENCE
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Bachelor’s degree strongly preferred.
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At least five (5) years of experience in managing a workforce providing services on contracts of similar size, scope, and complexity.
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Valid Driver’s License.
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CPR/First Aid certification, required (must be able to obtain within the first 90 days of employment)
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OSHA 30, required (must be able to obtain within the first 90 days of employment)
SCOPE/COMPLEXITY
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Must be able to stand for long lengths, walk, bend, reach, stretch, push, pull, and lift repetitively during working hours.
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Lift and move objects up to 50 lbs., as necessary.
