Must Have Technical/Functional Skills
- Strong hands-on experience in:
o COBOL, RPG (RPG III / RPG IV), CLLE
o DB2/400 (DB2400)
o SQL Programming
o SYNON / CA 2E
o Query/400
- Deep knowledge of AS400 (IBM iSeries) architecture and environment
- Experience in application maintenance and production support
o Job scheduling, batch processing, job queues
o Spool files, debugging, system logs.
- Experience with Change Management tools (preferred: ALDON)
- Good knowledge of FTP processes and protocols for file transfer
- Strong debugging and performance tuning capabilities in legacy systems
o Experience working in RxClaim / PBM (Pharmacy Benefit Management) domain.
o Familiarity with healthcare systems and claims processing
o Exposure to incident/problem management tools (ServiceNow, Remedy, etc.)
o Knowledge of modernization approaches (Mainframe/AS400 to Cloud) is a plus.
Roles & Responsibilities
AS400 Synon with Production Support experience
- Provide L2/L3 production support for AS400-based applications.
- Perform incident analysis, root cause identification, and resolution.
- Work on bug fixes, minor enhancements, and code deployments
- Monitor batch jobs, interfaces, and system performance.
- Support data corrections and production issue troubleshooting.
- Collaborate with cross-functional teams (business, QA, DevOps)
- Ensure adherence to change management and release processes.
- Handle on-call support and critical production issues
- Maintain documentation, knowledge base, and support runbooks.
- Participate in continuous improvement and system stability initiatives
Salary Range: $110,000- $130,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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