Are you ready to take charge of property maintenance and ensure seamless operations for tenants, owners and vendors?!
The Maintenance Coordinator is responsible for overseeing and coordinating maintenance operations across a portfolio of residential properties. This position serves as the primary liaison between residents, vendors, maintenance technicians, property managers, and property owners to ensure maintenance requests are addressed promptly, efficiently, and cost-effectively.
The ideal candidate is highly organized, customer-service focused, able to manage multiple priorities simultaneously, and comfortable making decisions in a fast-paced environment.
Your responsibilities will include:
- Receive, review, prioritize, and assign maintenance requests.
- Coordinate maintenance schedules for in-house technicians and third-party vendors.
- Monitor work order completion timelines and ensure service level expectations are met.
- Follow up with tenants and vendors regarding outstanding maintenance issues.
- Maintain accurate documentation, notes, and photos within property management software.
- Maintain clear and concise communication with all Property Owners, providing updates and addressing any concerns or inquiries related to maintenance requests.
- Pro-actively get involved in high priority, time sensitive, or escalated maintenance items.
- Ensure that technicians complete their paperwork and thoroughly document work orders for accurate record keeping.
- Collaborate with the property management team to ensure efficient and effective maintenance operations.
Requirements:
- Minimum 2 years of maintenance coordination, property management, construction, facilities management, or related experience.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office and property management software.
- Ability to prioritize competing demands and work independently.
- Previous experience in property management or a similar role is highly desirable.
- Previous experience in coordinating/scheduling
- Excellent communication skills, both verbal and written, with the ability to engage with diverse individuals and provide exceptional customer service.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Detail-oriented mindset, ensuring accuracy and completeness in maintaining records and documentation.
- Proficiency in using computer systems and software applications, including maintenance management software and communication tools.
- Ability to adapt to changing situations and handle high-pressure situations with professionalism and composure.
- Strong problem-solving skills, with the ability to think critically and make sound decisions in a timely manner.
- High level of dependability and accountability, taking ownership of assigned tasks and following through to completion.
- basic maintenance knowledge a plus
This is a permanent, salaried, full time position providing benefits. You will be joining a fast growing, company with a passion to continue to improve our services. This is a very important position to us and you will be a valued part of the team.
Job Type: Full-time
Benefits:
- Simple IRA with 3% company match
- Health insurance
- Paid time off
- Holiday pay
Schedule:
Work Location: in office
Join our fast-growing property management team and contribute to the smooth operation of our properties. If you are a proactive and customer-focused individual with a passion for coordinating project activities and ensuring client satisfaction, we invite you to apply for the position.
Job Type: Full-time
Pay: $50,000.00 - $56,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Property management: 1 year (Preferred)
Ability to Commute:
- Green Bay, WI 54302 (Required)
Work Location: In person
