LOCATION
Bahia Resort Hotel
Since opening in 1953, the Bahia Resort Hotel has been a hospitality leader in San Diego. Tucked away on a fourteen-acre peninsula in Mission Bay, the 314-room resort is a beachside escape for experiencing the best of America’s Finest City.
The Bahia Resort Hotel is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.
SUMMARY
The Retail Sales Agent ("Agente de Ventas") welcomes our guests with a warm and friendly smile. Proactively provides our guests with personal service and attention that exceeds their expectations.
PAY & PERKS
Compensation: $22.65**
Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
Discounted Hotel Rooms for all employees and friends & family
Free Employee Parking and/or discounted MTS Pronto Card
Free Meals & Refreshments during working shifts
Career advancements opportunities!
Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
Discounts on cell phone bills, shoes, gym memberships, hotel stays at our sister properties, and more!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional guest service by assisting guests with retail purchases and inquiries.
Greet guests in a friendly, professional manner and respond to requests promptly.
Answer telephone calls courteously and assist guests with questions regarding products and services.
Maintain knowledge of retail merchandise and promotions to effectively assist guests.
Process cash, credit card, and room charge transactions accurately.
Balance and maintain an assigned cash bank.
Complete end-of-shift procedures and required documentation.
Ensure merchandise is stocked, organized, and attractively displayed.
Support sales goals by recommending products and identifying add-on purchase opportunities.
Assist with inventory replenishment and maintain a clean, organized retail environment
Perform additional duties as assigned by leadership.
QUALIFICATIONS
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At least 1 - 2 years of relevant experience and/or training.
- A combination of experience, education, and/or training may be substituted for either requirement.
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Previous similar position in a hotel, or similar business entity preferred.
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Availability to work on weekends and holidays is required.
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Current industry certifications required: Food Handlers Certification & RBS Certification
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Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
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Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.
**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.
