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Center Liaison

SaVida Health -
Nashville, TN

Job Details

Full-time

Benefits

Health insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

ABOUT THE ORGANIZATION

SaVida Health, a private equity backed healthcare company, provides outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida is headquartered in Nashville, TN and currently operates in Tennessee, Massachusetts, New Hampshire, Delaware, Vermont, Maine and Virginia and is developing the capability to expand rapidly to meet the needs of patients suffering from opiate and alcohol addiction.

Role and Responsibilities

Verify insurance for all scheduled appointments and enter accurate data into patient accounts.
Determine patient eligibility, including coverage levels and out-of-pocket expenses.
Communicate insurance coverage details to clinical centers promptly and clearly.
Submit and secure prior authorizations and referrals from primary care providers.
Facilitate and track patient referrals to internal and external providers
Interpret insurance explanation of benefits (EOBs).
Notify the supervisor of any trends or irregularities in insurance coverage or billing.
Respond to inquiries from insurance companies, patients, and providers.
Provide backup support to the billing team during high-volume periods or staff absences
Meet regularly with the RCM Director to address eligibility issues and billing challenges.

FULL-TIME LOCATION

Remote work from home

Qualifications and Education Requirements

High school diploma or equivalent.
Minimum of 2 years of experience in medical billing.

Preferred Skills

Proficient in eligibility verification, claim submissions, and insurance follow-ups.
Experience handling authorizations, referrals, rejections, and denials.
Strong ability to prioritize tasks and work independently with minimal supervision.
Capable of maintaining focus in a fast-paced environment.
Outstanding customer service and interpersonal skills.
Strong written and verbal communication abilities.
High level of accuracy and attention to detail.
Dependable, flexible, and adaptable.
Familiarity with email, internet, and payer portals.

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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