We are looking for a long term friendly, energetic, outgoing team player to join our fun orthodontic team as our Insurance Coordinator.
Position Summary:
- Responsible for all patient insurance billing and insurance accounts receivable.
Education/Experience
- Two years education in bookkeeping dental/orthodontic bookkeeping setting.
- College Degree preferred
- Computer Skills, Customer Service
- No Current Students
Hours
- Available to work in-office Mondays 9-6, Tuesday 8-5, Wednesdays 9-6, Thursday 8:30-5:30pm, Fridays only as needed
- Around 36 hours/week
Skill/Abilities:
- Interpersonal: Good interpersonal skills to maintain effective rapport with patients, parents, doctor, other team members, and community.
- Technical Skills: Use of computer and calculator.
- Mathematical
- Skills: Ability to balance bank statement. Ability to add, subtract,
- multiply and divide without errors.
- Writing Skills: Letter composition skills. Typing speed of 50 wpm. Legible handwriting.
- Verbal Skills: Effective verbal skills to communicate with patients and parents in order to make financial arrangements and collect on delinquent accounts as well as to communicate with the Accountant. Good telephone techniques.
- Problem Solving: Trouble–shooting problems with insurance carriers. Creativity in working out payment of delinquent accounts. Attention to detail and follow through in coordinating invoices, and statements.
Responsibilities:
- Check e-mail
- Return all calls / texts / e-mails from billing parties specific to their insurance accounts
- Verify insurance benefits prior to NP appointments and enter into management software and payment option worksheet
- File / scan all EOB’s received from insurance
- Call insurance companies to follow-up on any EOB’s received that show a delay of payment. Document conversation in financial ledger
- Dependent upon the date of the month, audit insurance reports and initiate appropriate correspondence, i.e., telephone calls or letters
- Post insurance payments to accounts
- Be available throughout the day to discuss any and all insurance issues with billing parties and team members
- Run and submit all continuation of treatment insurance claims to their prospective companies
- Submit all pre-authorizations for recommended treatment
- Run 30, 60, 90 day delinquency reports for insurance and audit
- Meet with the doctor weekly to discuss actions taken during the insurance audit of all accounts as far as account status; which insurances were contacted, and the result of the contacts. This meeting to take place for approximately 15 minutes at the end of every work week
- Close the day (back up to financial coordinator)
- Close the month (back up to financial coordinator)
- Provide phone support to administrative staff when needed
Job Types: Full-time, Part-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- dental office: 2 years (Required)
- Bookkeeping/Insurance: 2 years (Required)
- orthodontic office: 2 years (Preferred)
Ability to Commute:
- Montclair, NJ 07042 (Required)
Work Location: In person
