Company: Sodus Marina / Sodus Point RV Park
Location: Sodus Point, NY
Job Type: Full-time seasonal with year-round potential. Part-time or flexible year-round schedule may be considered for the right candidate.
Pay: $26–$32 per hour, depending on experience and schedule structure
About Us
Sodus Marina and Sodus Point RV Park are growing waterfront businesses located in Sodus Point, NY. Our operation includes a marina, RV park, repair shop, boat storage, destination rentals, retail/store operations, pool facilities, and related waterfront services.
We are looking for a reliable, organized, and practical onsite leader to help keep daily operations running smoothly.
Position Summary
The Onsite Operations Coordinator / Manager will serve as a visible day-to-day point person for marina and RV park operations. This person will help coordinate staff, support customer service, enforce policies, follow up on tasks, identify issues, and help maintain a clean, organized, customer-focused property.
This is not a marine mechanic position. The ideal candidate does not need to know boats, but must be dependable, organized, comfortable with people, and able to make practical decisions.
Responsibilities
- Serve as a visible onsite leader for daily operations.
- Coordinate marina, RV park, store, grounds, cleaning, pool, and customer-facing activities.
- Support office staff with customer questions, reservations, contracts, and follow-up.
- Help enforce marina and RV park rules consistently and professionally.
- Handle customer complaints and resolve issues before they escalate.
- Walk the property regularly to check bathrooms, grounds, trash, parking, docks, common areas, rentals, and customer facilities.
- Coordinate daily and weekly task lists for staff.
- Follow up to make sure assigned work is completed.
- Communicate operational issues clearly to ownership.
- Maintain checklists, logs, notes, and follow-up items.
- Use company systems, procedures, reservation software, email, and task lists to stay organized.
- Support busy weekends, holidays, events, launch/haul-out activity, and peak summer operations.
- Help improve procedures, staff accountability, and customer experience.
Ideal Candidate
The ideal candidate is:
- Reliable and punctual.
- Organized and detail-oriented.
- Comfortable being onsite and visible.
- Calm under pressure.
- Good with customers, including difficult customers.
- Willing to enforce rules fairly and consistently.
- Able to hold staff accountable.
- Comfortable using checklists, email, reservation systems, and basic business software.
- Able to work independently without constant supervision.
- Willing to learn marina and RV park operations.
- Practical, professional, and solution-oriented.
Helpful Experience
Experience in any of the following areas is helpful but not required:
- Marina operations
- RV park or campground operations
- Hospitality management
- Hotel or resort operations
- Property management
- Restaurant or retail management
- Facilities coordination
- Customer service leadership
- Staff supervision
- Seasonal business operations
Schedule
This role will require the most hours during the peak operating season, especially weekends, holidays, and high-traffic periods.
Possible schedule structures may include:
- Full-time seasonal with reduced offseason hours
- Part-time year-round with expanded summer hours
- Full-time year-round for the right candidate
- Flexible schedule depending on experience and business needs
Offseason work may include planning, procedure improvement, staff training, vendor coordination, customer follow-up, and special projects.
Compensation and Benefits
- $26–$32 per hour depending on experience and schedule structure
- Potential seasonal performance bonus based on operational execution, customer service, rule enforcement, staff coordination, and property standards
- Paid time off depending on employment status
- Health, dental, vision, and 401(k) eligibility depending on employment status
- Opportunity to grow with expanding waterfront businesses
Why Join Us
This is an opportunity to help organize and improve growing waterfront operations. We are not looking for someone to simply “watch the property.” We are looking for someone who can help create structure, improve daily execution, support staff, improve customer experience, and help ownership grow the business without being involved in every small operational issue.
How to Apply
Please submit your resume and a brief note explaining why you are interested in the position and what type of operations, customer service, property, hospitality, or management experience you would bring to the role.
Pay: $26.00 - $32.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
