Nacmias Law Firm is a boutique NYC litigation practice handling OATH/ECB defense, landlord-tenant matters, and commercial disputes. We have a strong, steady flow of inbound leads from our website, Google Ads, and referrals, and intake managers.
We're looking for a Revenue Operations Manager to build the system layer behind it: pipeline tracking, automated routing and follow-up, source-level attribution, and the playbook our intake team runs on.
You'll work directly with the firm's principals, with real ownership over the revenue engine. This is a systems role, not a quota-carrying sales job: you won't be working leads yourself. You'll design and build the machine, then train and equip the existing team that runs it. The work is varied: CRM implementation, automation, funnel analytics, process design, and team enablement.
Our stack
- N8N automations, Airtable, Multi-platform integrations
- GA4, Google Ads, call tracking, website intake forms
- Next.js web platform with custom intake pipelines (in-house dev support available to build what you design)
- CRM: to be selected and implemented by you
- Anthropic Claude and OpenAI for workflow automation
What we're looking for
- Experience in revenue operations, sales operations, or growth operations
- You've personally implemented and administered a CRM and built the automations inside it: routing rules, follow-up sequences, lead scoring. Tell us which tools and what improved.
- Fluent in funnel math: contact rate, conversion rate, speed-to-lead, cost per signed client, and how to instrument and move each one
- Strong with automation platforms (N8N, Zapier, or Make) and comfortable in Airtable and spreadsheets
- You've trained a team on a process you built, not just built systems in isolation
- Clear written communicator: your playbooks and documentation are what 12 people will work from
- Bonus: legal, medical, home services, insurance, or another high-volume inbound services business
Why join us
- Real ownership: you design the revenue engine, no legacy CRM to untangle
- An established lead flow and an intake team ready to adopt what you build
- Direct collaboration with the firm's principals
- In-house development support to build custom tooling around your process
- Flexible hybrid schedule in Brooklyn
- Health benefits, paid time off
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Work Location: Hybrid remote in Brooklyn, NY 11217
