Company Overview:
At Rainbow Road Transport, our mission is to be the trusted partner for non-emergency medical transportation in the Chicagoland area. We are dedicated to making a positive impact on the lives of our passengers, providing reliable transport with a focus on inclusivity, natural care, and a wholesome environment.
Rainbow Road Transport, where YOU matter most!
Position Overview:
Rainbow Road Transport is seeking dedicated and compassionate Non-Emergency Medical Transportation Specialists to join our team. In this role, you will be responsible for ensuring the safe and timely transportation of individuals with medical needs to and from medical facilities, appointments, and other destinations. Your primary focus will be on providing a comfortable and supportive experience for passengers who require non-emergency medical transportation services, catering to ambulatory, wheelchair-bound, and stretcher clients.
Pay Structure:
Key Responsibilities:
- Safe Transportation: Safely operate and maintain vehicles designated for non-emergency medical transportation. Transport ambulatory, wheelchair, and stretcher clients to and from medical appointments in a safe and timely manner
- Passenger Assistance: Assist passengers in boarding and exiting vehicles, ensuring their comfort and safety during transit. Assist clients with any mobility devices such as wheelchairs, and walkers.
- Adherence to Schedules: Maintain punctuality by following assigned schedules and routes, ensuring timely arrival at pick-up and drop-off locations.
- Communication: Effectively communicate with passengers, healthcare professionals, and dispatchers to coordinate transportation details and address any special requirements.
- Vehicle Maintenance: Conduct pre and post-trip vehicle inspections, reporting any maintenance or safety concerns promptly. Ensure vehicles are kept clean and taken proper care of.
- Professionalism: Maintain a professional and courteous demeanor at all times, fostering a positive and supportive environment for passengers.
- Compliance: Adhere to all relevant transportation regulations, including traffic laws and company policies, ensuring the safety and well-being of passengers.
- Client Service: Provide exceptional customer service by addressing passenger needs, concerns, and inquiries with empathy and professionalism.
Qualifications:
- High school diploma or equivalent.
- Must have at least 5 years valid driver's license with a 7-year clean driving record.
- Excellent driving skills and knowledge of local traffic laws and routes.
- Strong communication and interpersonal skills.
- Ability to remain calm and composed in stressful situations.
- Compassionate and patient approach when dealing with individuals with medical needs.
- Physical ability to assist passengers with boarding and exiting vehicles up to 250 lbs.
- Basic knowledge of vehicle maintenance and the ability to perform routine inspections.
- Commitment to maintaining confidentiality and respecting the privacy of passengers.
Why Join Us:
- Rainbow Road Transport believes in its mission to make a positive impact on the lives of our passengers.
- We continuously strive for excellence in all we do. Our company embraces innovative solutions to improve our services and operations. You will be part of a forward-thinking team that is always looking for ways to enhance client experiences.
- We adhere to the highest ethical standards, including strict compliance with HIPAA regulations to protect our clients' privacy and confidentiality. Our commitment to ethics ensures a trustworthy and reliable service for our clients.
- We understand the importance of work-life balance and offer flexible working hours to accommodate your personal and professional needs. We believe that a healthy work-life balance is key to maintaining job satisfaction and overall well-being.
- Competitive compensation package and opportunities for professional growth and development.
This is a flexible position with competitive pay. If you are a responsible and compassionate individual with a desire to help others, we encourage you to apply for this opportunity.
Rainbow Road Transport is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Pay: $19.00 - $21.00 per hour
Expected hours: 24 – 36 per week
Benefits:
- Company car
- Flexible schedule
- Paid training
- Referral program
- Safety equipment provided
Application Question(s):
- Are you willing to undergo background check, drug test, and TB test in accordance to the local law and regulations?
- Do you have a valid driver's license for 5 years or more, and have a clean driving records for 7 years? DUI Free?
Language:
Work Location: On the road
