About Us
Pacific View Smile Center is a modern, patient-centered dental practice dedicated to providing exceptional care in a warm, welcoming, and professional environment. We pride ourselves on delivering an elevated patient experience through advanced technology, clinical excellence, and outstanding customer service.
We are seeking an experienced, motivated, and highly organized Back Office Lead / Back Office Manager to join our growing team. This is an excellent opportunity for a Registered Dental Assistant (RDA) or Registered Dental Assistant in Extended Functions (RDAEF) who is passionate about leadership, mentorship, and helping create an exceptional patient experience.
Position Overview
The Back Office Lead / Manager serves as the clinical and operational leader of the back-office team. This individual will work closely with the doctor, office manager, and dental assistants to ensure smooth daily operations, exceptional patient care, and efficient clinical workflows.
The ideal candidate is a strong leader who thrives in a fast-paced environment, takes initiative, and is committed to maintaining the highest standards of patient care and team performance.
Key Responsibilities
Leadership & Team Development
- Lead, mentor, and support the back office team
- Assist with hiring, onboarding, and training new team members
- Foster a positive, accountable, and team-oriented culture
- Conduct ongoing coaching and performance support
- Ensure compliance with office policies and clinical protocols
Clinical Responsibilities
- Assist the doctor during dental procedures
- Take diagnostic digital radiographs
- Perform intraoral scanning using iTero technology
- Prepare and break down treatment rooms
- Maintain accurate patient records and charting
- Provide exceptional chairside support
- Educate patients on treatment recommendations and oral health
- Ensure all operatories are fully stocked and organized
Operational Responsibilities
- Oversee daily back office workflow and scheduling efficiency
- Manage sterilization protocols and infection control standards
- Monitor clinical inventory and place supply orders as needed
- Coordinate laboratory cases and ensure timely follow-up
- Assist with treatment presentation and case acceptance
- Support communication between the front and back office teams
- Maintain OSHA, HIPAA, and CDC compliance standards
- Troubleshoot workflow issues and identify areas for improvement
Qualifications
Required
- Active California Registered Dental Assistant (RDA) license or RDAEF certification
- Current CPR certification
- Minimum 3 years of dental assisting experience
- Strong knowledge of dental procedures, terminology, and treatment planning
- Experience taking digital radiographs and using intraoral scanners
- Excellent communication and leadership skills
- Strong organizational and multitasking abilities
- Professional appearance and positive attitude
Preferred
- Previous leadership, lead assistant, or management experience
- Experience with Dentrix or similar dental software
- Invisalign and iTero experience
- Knowledge of scheduling efficiencies and production goals
- Experience training and mentoring team members
What We’re Looking For
The ideal candidate:
- Leads by example
- Takes ownership and initiative
- Thrives in a fast-paced environment
- Has excellent attention to detail
- Enjoys helping patients feel comfortable and cared for
- Is passionate about team growth and development
- Brings positive energy and professionalism every day
Benefits
- Competitive compensation: $25–$32 per hour. Ranges due to the experience of the candidate
- Performance-based bonus opportunities
- Dental benefits
- Health insurance
- Vision insurance
- 401(k)
- Paid time off
- Continuing education opportunities
- Supportive team environment
- Modern, state-of-the-art technology
- Growth and leadership opportunities
Schedule
- Full-time
- Tuesday–Friday
- Two Saturdays each month
- Some flexibility available based on practice needs
Apply Today
If you are an experienced RDA or RDAEF looking to take the next step in your career and join a modern, patient-focused practice where your leadership and clinical skills will be valued, we would love to hear from you.
Apply with your resume and a brief introduction outlining your dental experience and leadership background.
Pacific View Smile Center
Santa Monica, CA
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k)
- Continuing education credits
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
