Medical office in Foster City is looking for a full-time Front Desk Receptionist to join our team. We are seeking someone who is friendly, professional, detail-oriented, and able to multitask in a busy office setting. The ideal candidate should be a quick learner, dependable, and able to work independently while providing excellent customer service to our patients.
Responsibilities:
- Answer incoming phone calls and promptly return voicemail messages.
- Schedule and coordinate patient appointments for 2–3 physicians.
- Perform patient check-in and check-out procedures.
- Verifying insurance information.
- Collecting copayments and patient balances.
- Posting and processing payments.
- Organize, scan, and upload patient records and chart notes into the Athenahealth electronic medical records (EMR) system.
- Obtain insurance authorizations for office visits and medical procedures.
- Maintain accurate patient records and ensure compliance with office procedures.
- Communicate professionally and effectively with patients, providers, and staff both in person and over the phone.
- Maintain a clean, organized, and welcoming office environment.
Qualifications:
- Experience with electronic medical records (EMR) systems and medical insurance is required.
- Knowledge of insurance verification and authorization processes.
- Strong communication and customer service skills.
- Proficiency in Microsoft Word, Excel, and other basic office software.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced medical office.
We look forward to hearing from you!
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
