If you are looking for an exciting opportunity to experience both professional and personal growth, Village Cadillac Toyota is the place for you! We are proud to promote a work environment that celebrates the value of each team member and their endless contribution to the continued success of Village Cadillac Toyota.
The Service Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner for the Service Department, and the Sales Department as scheduled. As the initial point of contact, the Receptionist represents the Dimmitt servant heart culture by being a pro-active listener and information source who knows all points-of-contact for every department within the company to promptly assist guests and callers. In addition, the Receptionist performs administrative duties and operates a multi-line phone system for call routing.
The ideal candidate has some post high school education or training and relevant experience, a pleasant and courteous personality, good organizational skills, excellent phone skills, proficiency with computers, and excellent communication and interpersonal skills. Candidates must be willing to work Saturdays.
Responsibilities
-
Greets all guests in a warm, sincere, and helpful manner
-
Directs guests to the appropriate department or point-of-contact
-
Manages inbound phone inquiries and routes calls accordingly
- Coordinates questions and issues with the appropriate department personnel
-
Provides administrative/clerical assistance as needed
-
Performs other duties as assigned
Qualifications
-
High school diploma or GED required; some post high school education or training preferred
-
1-2 years of relevant experience preferred
-
Helpful attitude and friendly demeanor
-
Highly professional and dependable
-
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
-
Strong organizational and time management skills
-
Excellent telephone skills
-
Strong computer and internet skills, including Microsoft Office suite
Group Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes:
Subsidized Health Insurance with eligibility the first of the month following 60 days of service
Company funded Group Term Life and matching AD&D in the amount of $5,000.00
PTO available with cashout option after the completion of 1 year of service
Paid holidays after the completion of 90 days of service
401(K) eligibility after the completion of 60 days of service. A company match is provided up to 3% of the associate’s contribution. Participants must be 21 years of age or older.
o 10% vested after the completion of 1 year of service
o 100% vested after the completion of 2 years of service
Company funded Employee Assistance Program offering 6 counseling sessions per year for the associate, spouse, and dependent children
Employee Discount Program to include sales and service
