With travel to Woodland, CA twice per month
Job Overview
We are seeking a confident and results-driven A/R Collections Specialist for one of our clients in Concord, CA. This role is ideal for someone who is not afraid to pick up the phone and have direct conversations to collect on outstanding accounts. The ideal candidate is detail-oriented, persistent, and experienced in managing high-volume accounts while maintaining strong customer relationships.
Key Responsibilities
- Manage and maintain accounts receivable to ensure timely collection of outstanding balances
- Make outbound collection calls and send follow-up emails to customers with past-due accounts
- Investigate and resolve billing discrepancies to support payment resolution
- Reconcile accounts and apply payments accurately
- Monitor aging reports and proactively reduce accounts over 30/60/90 days
- Build and maintain positive relationships with clients while enforcing payment terms
- Document all collection activity and customer communication
- Collaborate with internal teams to resolve account issues and improve processes
- Travel to Woodland, CA twice per month for onsite support as needed
Qualifications
- 2+ years of A/R or collections experience, preferably in a high-volume environment
- Strong communication skills with confidence in making collection calls
- Proven ability to handle difficult conversations professionally and effectively
- Experience with accounting software (NetSuite, QuickBooks, Lawson, or similar preferred)
- Strong attention to detail and organizational skills
- Ability to prioritize and manage multiple accounts simultaneously
- Reliable transportation and willingness to travel to Woodland, CA twice monthly
Preferred Skills
- Experience reducing aging accounts and improving DSO
- Strong problem-solving and negotiation skills
- Intermediate Excel skills
Pay: $22.00 - $25.00 per hour
Experience:
- Accounts receivable: 3 years (Required)
Work Location: Multiple locations
