Business Services Coordinator
Working Title
Supplemental Pay Administrator
Home Department
Academic Affairs - 30000
Primary Purpose of Organizational Unit
Academic Affairs Divisional Operations (AADO) supports the Provost in the oversight of divisional personnel and financial resources. This unit has three primary functions: (1) Academic Administration, (2) Academic Resource Administration which includes a common support function that provides business administration support to divisional units that do not have a dedicated business officer, and (3) divisional marketing and communication coordination.
Academic Affairs Resource Administration (AARA) provides both operational/transactional support and data/analysis that enables planning, informed decision-making, and business modeling. We believe the AARA team advances the Division of Academic Affairs through subject matter experts that integrate across the division to promote and ensure success by seeking solutions while advocating for accountability. The Division of Academic Affairs is comprised of 13 major units (including five academic colleges, seven functional areas, and one Provost level center) and over 100 departmental units, which represents approximately 75% of a $300M university budget and about 60% of a nearly 1,900 permanent and time-limited employees.
College
Academic Affairs - 300 College
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace
Main UNCW Campus
Brief Summary of Work for this Position
The Supplemental Pay Administrator serves as the functional lead and campus subject matter expert for the Banner Faculty Load and Compensation (FLAC) system within Academic Affairs. This position is responsible for overseeing the end-to-end administration, coordination, compliance, and operational integrity of FLAC processes that support faculty workload assignments and compensation activities.
This role bridges multiple Banner modules to ensure accurate and compliant assignment, approval, tracking, and compensation of faculty and EHRA workload activities. The administrator collaborates extensively with colleges, departments, Payroll, HR, Finance, and the Provost Office to support instructional and non-instructional assignment processing while ensuring institutional and UNC System policy compliance.
Minimum Education and Experience Requirements
Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Preferred education, professional skills and experience
- Experience administering Banner FLAC or similar faculty workload/compensation systems in higher education.
- Knowledge of UNC System policies, faculty workload administration and supplemental compensation practices.
- Experience interpreting and applying policies, procedures, and regulatory requirements.
- Strong analytical, organizational, and problem-solving skills.
- Ability to manage complex workflows and exercise independent judgment in decision-making.
- Demonstrated ability to train and support users with varying levels of technical expertise.
- Proficiency with reporting tools, spreadsheets, and data analysis.
- Ability to build collaborative relationships across departments and organizational levels.
- Ability to prioritize competing demands and meet strict deadlines in a high-volume environment.
Required Certifications or licensure
FTE
1.0 FTE (40 hours per week)
Months Per Year
12 Months
Work Days
Monday - Friday
Work Hours
8:00 am - 5:00 pm
Type of Position
Permanent
Anticipated Ending Date if Time-Limited
Job Posting Date
06/15/2026
Posting Close Date
07/06/2026
Number of Openings
Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.
This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting
https://jobs.uncw.edu/postings/39599
