Atelier Operations & Logistics Coordinator
SAFIYAA is seeking a highly organized, proactive, and detail-oriented Atelier Operations & Logistics Coordinator to support the day-to-day operations of our atelier and ensure the seamless movement of product across our business.
This is a hands-on, fast-paced role that sits at the center of operations, logistics, inventory, order fulfillment, and internal coordination. The ideal candidate will be an exceptional problem solver who takes ownership, maintains high standards, and is comfortable managing multiple priorities across the Atelier, New York Showroom, e-commerce, wholesale, and client-facing teams.
Key Responsibilities
- Oversee the smooth day-to-day running of the Atelier, including facility standards, health and safety, supplies, cleanliness, and operational procedures.
- Coordinate direct-to-client and made-to-order fulfillment, including garment quality control, packing, dispatch, tracking, returns, exchanges, and alterations.
- Manage wholesale order logistics, including pick-and-pack, purchase order validation, labeling, routing requirements, ASN/EDI submissions, and shipment coordination.
- Coordinate domestic and international shipments and work closely with logistics providers to ensure deliveries are accurate and on schedule.
- Manage the movement of garments and inventory between the Atelier, New York Showroom, clients, wholesale partners, and other business locations.
- Maintain accurate stock and inventory records for raw materials, finished garments, trims, showroom sets, samples, and production materials.
- Ensure correct barcode scanning and inventory tracking throughout the garment journey, identifying and escalating any discrepancies.
- Conduct regular stock counts, audits, and inventory checks to maintain accuracy across systems.
- Act as a key operational link between the Atelier, Sales, Client Relations, Production, and Showroom teams, ensuring clear communication and timely resolution of issues.
- Support staff onboarding, operational training, attendance tracking, and adherence to company procedures.
- Assist with team activities and initiatives that contribute to a positive, organized, and collaborative working environment.
- Maintain operational expense and invoice records and coordinate purchasing requests for supplies and services.
- Continuously identify opportunities to improve operational processes, efficiency, accuracy, and communication across the business.
Skills & Experience
The successful candidate will be highly organized, solutions-focused, and exceptionally detail-oriented, with the ability to anticipate issues and follow through from start to finish. They should be comfortable working in a dynamic luxury fashion environment where accuracy, urgency, presentation, and service are equally important.
Strong experience with logistics providers such as FedEx and DHL, inventory and order management systems, and Shopify is essential. Experience with EDI processes and platforms is important, while familiarity with Microsoft Dynamics 365 Business Central, Carriyo, Notion, and related operational systems would be advantageous.
Above all, we are looking for someone who takes genuine ownership of operations and understands that exceptional behind-the-scenes execution is essential to delivering the level of product and client experience expected of SAFIYAA.
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
