Primary Role and Responsibilities:
- Provide customer on-site training and support and develop related materials.
- Work with state-of-the-art technologies and have a unique opportunity to contribute to the design and development of technology-based solutions.
- Perform on-site product qualifications.
- Contribute to the installation and implementation of tooling inspection software and hardware solutions to our customers.
- Perform requirements analysis including regulatory compliance research.
- Complete sales support tasks including product demonstrations and price proposals.
- Assist in the development and execution of validation and qualification protocols.
Requirements:
- Experience in conducting in-person and online user training and product demonstrations.
- Technical Support experience via e-mail, phone and online support sessions.
- Familiarity with computer technology including laser and image measurement systems is a plus.
- Sales support including quote generation and responding to user requirements specifications.
- Detail oriented, demonstrated ability in problem solving.
- Project and vendor management skills.
- Working knowledge of Microsoft Word and Excel and Windows OS
- Creation of system installation, qualification and training documents.
- High energy, self-motivation and the ability to work autonomously and with others.
- Ability to multi-task, prioritize and meet deadlines.
- Strong verbal, written and listening skills.
- Willingness to travel domestically and possibly internationally.
Experience:
2+ years of experience in technical support.
Recent college graduates with technical degrees will also be considered.
Why Join Natoli Engineering?
At Natoli Engineering, we don’t just offer jobs — we offer careers that ignite potential and fuel passion.
As a global leader in tooling and manufacturing solutions, we’re committed to:
- Excellence without compromise
- Innovation without boundaries
When you join Natoli, you're stepping into a culture of:
- Collaboration and support
- Recognition and opportunity
Career:
As a worldwide leader, we offer excellent career opportunities. Our opportunities to be promoted and to grow with the company are endless!
