JOB TITLE: Practice Assistant – Missoula Acupuncture
POSITION SUMMARY
Missoula Acupuncture is seeking a compassionate, organized, and positive individual to join our team as a Practice Administrator and Front Desk Reception for a small but thriving health care clinic. This role is the heart of our clinic’s day-to-day operations, ensuring patients feel welcomed, supported, and cared for while overseeing the clinic’s administrative and operational needs. The Practice Assistant manages scheduling, patient communications, billing, clinic logistics, and community outreach. The ideal candidate thrives in a busy wellness environment, demonstrates exceptional organizational skills, contributes creative ideas and feedback in team dynamic, and maintains a calm, healing atmosphere.
SUPERVISOR: Shawn Robertson, LAc owner and practitioner
POSITION STATUS: Part-time, 20–25 hours/week (weekday schedule with major holidays off)
MINIMUM QUALIFICATIONS
- 1-2 years of experience in administrative or office support roles, ideally in healthcare or wellness settings
- Proficiency with Mac operating systems, EHR software, Google Workspace, Canva, Mailchimp
- Strong organizational, task prioritization, and time management skills
- Excellent written and verbal communication skills
- Proven ability to work collaboratively in a team environment as well as independently take initiative
- Commitment to maintaining patient confidentiality and handling sensitive information with compassion and care
ABILITY TO JUMP RIGHT IN TO:
- Insurance billing, payment processing, SOP's
- VA (Veterans Affairs) workflow and documentation
- Interest in holistic health, wellness, and traditional medical systems
KEY RESPONSIBILITIES
Patient & Scheduling Support
- Manage all patient scheduling, phone, and email communications
- Greet, welcome, and engage with patients to ensure a supportive, positive experience
- Facilitate new patient intake forms and workflows, as well as recall workflows
- Track appointment cycles, billing, payments, insurance, and VA workflow
- Develop and distribute patient education materials related to herbal supplements
Clinic Operations & Administration
- Oversee administrative workflows and documentation
- Organize and maintain treatment rooms and shared clinic spaces
- Track inventory and ensure treatment rooms are stocked with necessary supplies
- Perform weekly clinic cleaning and plant care
Communications & Community Engagement
- Create and distribute monthly/seasonal newsletter email campaigns
- Collaborate with clinic partners and local organizations to participate in community events such as wellness fairs
Professional Development & Team Collaboration
- Facilitate and participate in team meetings, training, and staff development opportunities
- Contribute to process improvements, problem-solving, and overall clinic efficiency
WHAT WE OFFER
- Competitive pay: $18–22/hr based on experience, with opportunities for growth
- Flexible weekday schedule, 20–25 hours/week, major holidays off
- Rewarding work supporting the health and wellness of our patients in a positive, serene environment
- Opportunities to learn about traditional medical systems and holistic treatments
- Employee and family discounts on treatments and supplements
HOW TO APPLY:
Please submit the following materials to [email protected]:
- Cover Letter addressing the required qualifications
- Resume
- Three professional references.
Subject line: "Clinic Assistant Application - [First and Last Name]"
Priority Deadline: Thursday, April 30. Position open until filled
Job Type: Part-time
Benefits:
- Employee discount
- Paid training
Work Location: In person
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
Work Location: In person
