Job Overview
Jet Mortgage is seeking an experienced Product Compliance Specialist. This role is responsible for conducting a detailed front end review of income, asset documentation and program guideline requirements before a loan file proceeds to the New Loan Set Up team. This role is critical to ensuring consistent onboarding, product knowledge, and execution of excellence across sales, operations and credit. Prior mortgage experience in processing or undewriting support is required. This is a highly visible role with a direct impact on production, quality, pull through and broker confidence.
Location: Hybrid (Must be able to support team members in different time zones.)
Key Responsibilities:
- Analyze borrower income documentation, including W‑2s, paystubs, tax returns, 1099s, and self‑employment financials.
- Verify completeness and accuracy of all required loan documents prior to file submission.
- Review loan files for compliance with agency (Fannie Mae, Freddie Mac), FHA, VA, and investor guidelines.
- Identify discrepancies, missing items, or potential red flags and communicate them to loan officers or processors.
- Ensure all data is accurately entered into the LOS (Loan Origination System).
- Prepare files for seamless transition into New Loan Setup and underwriting.
- Maintain up‑to‑date knowledge of mortgage regulations, documentation standards, and income calculation methods.
- Collaborate with internal teams to resolve documentation issues quickly and efficiently.
- Assist with remediation and targeted training to address performance gaps or quality findings.
- Other duties as assigned.
Qualifications
- 2+ years of mortgage industry experience with similar experience
- Wide product knowledge with heavy emphasis on FHA programs
- Prior experience in analyzing income, documentation, and guideline nuances
- Strong understanding of lending workflows, guidelines, and compliance
- Good communication skills
- Profiecient in Microsoft Office Suite
- Strong organizational, analytical, and problem-solving skills
- High attention to detail and process discipline
- Ability to influence cross-functional teams
- Customer-Centric: Maintains a positive attitude and is focused on providing excellent client service.
- Comfortable operating in a fast-paced, evolving environment
Time Zone Requirement
- Availability to work business hours aligned to support internal teams and external partners
We provide you:
Competitive pay
Medical, Dental and Vision Benefits
Paid Vacation
Sick time
401(k) Plan
Jet Mortgage is a DBA of Home Mortgage Alliance Corporation (HomeMac)
Job Type: Full-time
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Are you able to support employees in different time zones and vary your work schedule accordingly?
Experience:
- analyzing borrower income: 2 years (Required)
Work Location: Hybrid remote in Santa Ana, CA 92707
