Patient Accounts Rep is all about balancing the technical "grind" with the "why it matters." You want someone who treats a spreadsheet like a puzzle and a patient with empathy.
Are you the person who finds the missing penny in a bank statement? Do you enjoy the satisfaction of seeing an "Unpaid" status flip to "Resolved"? We are looking for a sharp, numbers-driven Patient Accounts Representative to join our team. This isn’t just data entry; it’s about ensuring our financial health so we can continue providing top-tier care to our community.
Precision Billing: Managing patient accounts with a high degree of accuracy—from charge entry to payment posting.
Problem Solving: Investigating denied claims and identifying why the numbers aren't lining up.
Team Collaboration: Working closely with our clinical staff and insurance providers to resolve billing discrepancies.
Patient Advocacy: Explaining complex statements to patients with clarity and kindness.
The "Eagle Eye": An obsession with detail. You catch the typos and coding errors that others miss.
Number Fluency: Comfort with basic accounting principles and high-volume data.
Team Spirit: You believe that "not my job" isn't in your vocabulary. We win as a team.
Professionalism: The ability to handle sensitive financial conversations with grace.
We value the backbone of our office—our administrative team. We offer:
Health & Wellness: Generous medical, dental, and vision insurance packages.
Time to Recharge: Robust Paid Time Off (PTO) because we value work-life balance.
Future Security: 401(k) retirement plan with a company match.
Supportive Culture: A team-oriented environment where your input actually matters.
Bilingual English/Spanish is a plus. Please see the full job description attached.
