Introduction: We are an established IT consulting company specializing in Managed IT Service. We are looking for a bright and highly motivated individual to join our team as a full-time Help Desk Technician. Our office is in the city of Walnut with clients in the Metro Los Angeles, Orange County, Ventura County, and Inland Empire. This individual will be expected to interact with clients and provide phone and remote support upon completing training. Occasional on-site support when necessary.
Responsibilities:
-Perform help desk support with clients via remote access and telephone calls, occasional onsite visits
-Working with Dell / Lenovo hardware including Desktop/Laptop, and PowerEdge Servers
-Setup and configure Server OS including MS Windows server and Linux server
-Setup and configure Citrix, Hyper-V and VMware environment
-Setup, configure and manage MS Azure and Office 365 environment
-Perform in house duty to check on client server operation and event logging
-Scripting and PowerShell experience a plus
Experience/Education:
-1 or more years of technical experience
-Bachelors degree in IT related major
-Fluent in English
-Bilingual in Chinese a plus
Job Types: Full-time, Contract
Pay: $20.00 - $30.00 per hour
Benefits:
- Health insurance
- Paid time off
Education:
Experience:
- Help desk: 1 year (Required)
- Windows: 1 year (Required)
Work Location: In person
