Chic. Timeless. Empowering. At HATCH, we design for every stage of womanhood-before, during, and after pregnancy-offering effortless clothing essentials and clean beauty solutions that put women first. What began as a modern answer to maternity style has grown into a full lifestyle brand. Beyond our collections, HATCH is a trusted resource and community, offering thoughtful services, inspiring events, and Babe-our content platform created to inform, inspire, and connect mothers everywhere.
About the job
A HATCH Store Associate is responsible for delivering an exceptional client experience, driving sales results, and building meaningful relationships with our community. This role serves as a brand ambassador by providing personalized service, maintaining product expertise, and supporting daily store operations.
What you’ll do
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Meet company requirements in selling, merchandising and operations while safeguarding
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company assets
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Ability to work a flexible schedule, including nights and weekends
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Develop and maintain genuine client relationships which contribute to store sales
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Accountable for maintaining and updating a client book with detailed information on customers,
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best clients, new additions, existing clients, due dates, etc.
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Maintain product knowledge to optimize daily sales on all collections, Beauty and 3rd party
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merchandise
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Ensure personal image meets company standard and accurately represents the brand
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Comply with all point of sale policies procedures and properly execute operational functions
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Monitor shipping, transfers and special customer requests
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Assist in merchandising, display maintenance and housekeeping
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Passion for building an exceptional customer experience in store and through future interactions
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Having an entrepreneurial mentality, being a problem solver and not afraid of change
What You'll Bring
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Be at least 18 years old.
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Strong communication and interpersonal skills with the ability to manage competing priorities.
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Comfortable using digital tools, POS systems, and reporting platforms.
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Available to work nights, weekends, holidays, and peak business periods.
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Comfortable working independently during single-coverage shifts.
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Ability to travel between store locations as needed.
Physical Requirements
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Ability to regularly bend, lift, carry, push, and move merchandise and fixtures up to 30 pounds.
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Ability to stand for extended periods, climb ladders and step ladders, and frequently reach overhead while performing store operations.
Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life.
- Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources.
