Job Overview
We are seeking a friendly and organized Host/Host to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless dining experience. Your primary responsibilities will include greeting guests, managing reservations, and coordinating seating arrangements to optimize flow and service.
Duties
- Greet guests warmly upon arrival and provide them with menus.
- Manage the reservation system and ensure efficient seating arrangements.
- Communicate wait times to guests and maintain an organized waiting list.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Collaborate with servers and kitchen staff to ensure timely service.
- Handle guest inquiries and provide assistance as needed to enhance their experience.
- Utilize POS systems, including Aloha POS, to help manage orders and reservations effectively.
Skills
- Strong hospitality skills with a focus on guest relations and satisfaction.
- Excellent communication skills, both verbal and written, with a professional phone etiquette.
- Ability to work in a fast-paced environment while remaining calm under pressure.
- Previous experience in food service or restaurant settings is preferred but not required.
- Familiarity with POS systems is advantageous; Aloha POS experience is a plus.
- Team-oriented mindset with the ability to collaborate effectively with others in a dynamic environment.
Join us as we strive to provide exceptional service and memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
