Job Summary
Join our dynamic healthcare team as a Front Desk Medical Assistant, where you will be the welcoming face and vital support for our medical practice. In this energetic role, you will coordinate patient intake, manage appointment scheduling, and provide essential administrative support to ensure smooth clinic operations. Your proactive approach and excellent communication skills will help create a positive experience for every patient while supporting clinical staff with basic medical procedures and documentation. This paid position offers an exciting opportunity to be at the forefront of patient care in a fast-paced, compassionate environment.
Responsibilities
- Greet patients warmly upon arrival, verify their insurance information, check in, check out & collect copays.
- Facilitate patient intake by gathering medical histories, updating personal information, and explaining clinic procedures clearly.
- Support clinical staff by preparing examination rooms, assisting with basic procedures like medication administration.
- Manage appointment scheduling efficiently, including rescheduling and confirming upcoming visits to optimize clinic flow.
- Maintain organized medical records, ensure accurate ICD coding for diagnoses, and update patient charts promptly.
- Communicate effectively with patients regarding their care instructions, follow-up appointments, and insurance or billing inquiries.
- Manage Medical records request, Rx refills, in coming faxes
- Travel with provider to satellite office for clinic 2 days of the week.
Requirements
- Prior experience in healthcare settings such as gastroenterology, hospital medicine, urgent care, outpatient clinics, or emergency medicine is highly preferred.
- Knowledge of medical terminology, physiology, anatomy is essential.
- Strong patient service skills with a compassionate approach to diverse populations.
- Familiarity with ICD coding, medication administration procedures, vital signs collection, and intake processes.
- Ability to handle fast-paced situations involving emergency medicine or hospital-based care smoothly and professionally.
- Fluent in Spanish.
Pay: $16.00 - $18.00 per hour
Benefits:
Experience:
- Medical Assistant: 1 year (Preferred)
- Insurance verification: 1 year (Required)
Language:
Willingness to travel:
Work Location: In person
