Job Requirements
Pay Range: $17.00 to $21.00 hourly
Join our Health Services team and make a meaningful impact by helping patients access essential healthcare services. As a Business Office Assistant, you will play a key role in patient enrollment, medical records coordination, billing support, and program administration while delivering exceptional customer service. This fast-paced position is ideal for a detail-oriented professional who enjoys helping others, managing multiple priorities, and contributing to a collaborative healthcare environment. If you are organized, compassionate, and committed to supporting quality patient care, we encourage you to apply.
What does a Patient Enrollment Specialist do?
- Coordinates the patient enrollment process; assists new patients in completing extensive application process; verifies all information provided to confirm eligibility for services and obtains previous medical records.
-
Ensures that all necessary signatures and authorizations are obtained to accept the new patient.
-
Maintains registration documentation; initiates the ROI for transfer of medical records to the HIM unit.
-
Processes aging out and compliance letters to any qualifying patients/clients.
-
Maintains up to date log regarding patient compliance.
-
Daily scanning of postings received from Revenue Cycle Manager.
-
Schedules meetings with patients to facilitate the Vision enrollment process.
-
Processes all Chiropractic Invoices for payment.
-
Mailing post cards for Vision eligibility benefits.
-
Requests new/replacement AIH/ Vision Cards from New York State.
-
Reviews the Inactive/Deceased Report monthly and updates charts accordingly.
-
Enrolls new/inactive Oneida Indian Nation Health Services patients.
-
Attends Utilization Review Committee meetings and any other meetings as designated by the Clinical Director, Health Operations Director or PRC Business Office Manager.
-
Daily maintenance of monthly reporting numbers for submission at month end.
-
Provides accurate, up-to-date data and information in a timely manner as requested.
-
Refers members to Alternate Resource Specialist for health care coverage as applicable.
-
Adheres to Oneida Indian Nation Health Services Security and Confidentiality policies and procedures in regards to all daily job functions and receives annual update training regarding each area.
Who We Are:
We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
Work Experience
To be successful as a Patient Enrollment Specialist, you'll need:
-
High School Diploma.
-
Knowledge of spreadsheet formatting/maintenance.
-
One year experience in Medical Office preferred.
-
Ability to communicate effectively with clients, co-workers, contractors and third party payers.
-
Must be able to work effectively with staff and clients in a cross-cultural setting.
-
Working knowledge of computerized equipment to gather and enter a variety of data.
-
Adept at using computer information systems to enter and access data.
-
Ability to multi-task in a fast-paced setting.
-
Ability to stand/walk for long periods of time and lift up to 11 - 20 pounds.
What we value:
- Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
- Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
- Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.
Benefits
Why choose Turning Stone Enterprises?
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
Why You Will Appreciate Us:
At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.
With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!
#LI-DNI
