The Territory Sales Manager is responsible for managing and expanding KURZ’s customer base within an assigned North American territory. The role focuses on strengthening coverage across existing accounts, reactivating inactive customers, and driving consistent regional growth through disciplined account management and pipeline execution. This position emphasizes expanding existing business while identifying practical new opportunities within the territory.
Assigned Region: West Coast
California, Nevada, Arizona, Utah, Oregon, Washington
- Own commercial performance for all assigned accounts.
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Protect existing revenue through premium customer service and responsive support.
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Grow active accounts by strengthening relationships and increasing product/application penetration.
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Support continuous territory growth through account expansion and inactive account reactivation.
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Serve as the primary commercial relationship owner for regional customers.
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Conduct regular customer visits, calls, and business reviews with purchasing, engineering, quality, operations, and leadership contacts.
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Understand customer applications, future program needs, supplier challenges, and opportunities for Kurz decoration technologies.
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Ensure timely follow-up on quotes, samples, issues, and project requirements.
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Develop structured outreach plans for dormant or low‑revenue accounts.
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Convert reactivated accounts into quotes, trials, opportunities, and active revenue streams.
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Maintain accurate customer records, meeting notes, next steps, and forecasts in Salesforce.
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Build a territory pipeline across quote, sample, validation, award, and production stages.
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Deliver monthly territory reviews covering revenue trends, customer activity, pipeline status, risks, and support needs.
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Communicate customer expectations clearly and escalate issues when necessary.
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Coordinate quoting, sample requests, product recommendations, trials, and issue resolution across internal teams.
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Partner with the Internal Team* for strategic, cross‑territory, multi‑site, or industry‑specific projects.
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Provide local account knowledge and relationship continuity for supported* initiatives.
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Support steady-state transitions after major projects launch within the territory.
- Approx. 30%-50% Travel as needed
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Perform other duties as assigned.
Skills and Abilities
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Data Analysis: Ability to analyze Sales data, identify trends, and leverage insights to improve efficiency in sales.
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Team Leadership: Ability to motivate, lead, and develop a high-performing Sales team.
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Communication: Excellent communication skills to clearly articulate expectations, provide feedback, and collaborate effectively with cross-functional departments.
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Sales Process: Deep understanding of the sales process, including prospecting, needs analysis, presentation, negotiation, and closing.
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Continuous improvement: Maintain a process optimization
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Problem-Solving: Strong ability to identify errors in process, sales inefficiencies, and implement corrective actions.
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Decision-Making: Ability to make data-driven decisions that improves performance, sales forecasting, and increase revenue.
- CRM Proficiency: Expertise in using Salesforce or similar CRM software. Familiarity with sales enablement tools and technologies.
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Budgeting and Financial Management: Experience in managing sales budgets and understanding the financial implications.
- Bachelor's degree in Business Administration, Marketing, Economics or a related field is a plus
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3–7+ years of B2B sales, account management, technical sales, or business development experience.
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Experience in plastics, manufacturing, decoration technologies, OEM/Tier supply chains, molding, converting, packaging, appliance, medical, mobility, industrial, or electronics markets preferred.
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Experience managing a defined territory or assigned customer portfolio.
- Transfer Decoration/Printing Industry knowledge is a plus
