Seasonal Guest Relations Specialist:

Luttrell Staffing Group -
Knoxville, TN

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Job Details

Contract
$20 an hour
5 days ago

Benefits

Paid training

Qualifications

High school diploma or GED

Full Job Description

Do you have excellent customer service experience? Luttrell Staffing Group is currently hiring Seasonal Guest Relations Specialist positions in Knoxville, TN.

Details for Seasonal Guest Relations Specialist Position:

$20 / Hour

Full-Time | Short-Term Temp

Zero Fees - you’ll never be charged for any screening service

Weekly Pay

Associate discount across all Stand Out For Good brands

Paid Training & Ongoing Coaching

This is an on-site position

Starting in October 2026 through early January 2027, with the potential to end sooner or extend based on business needs and guest volume

available to work evenings, weekends, and throughout our peak Christmas season.

Thanksgiving Day, Christmas Eve, and Christmas Day are scheduled days off

Job Duties for Seasonal Guest Relations Specialist Position:

Deliver friendly, solution-focused guest support by phone, live chat, email, and SMS

Assist with orders, shipment tracking, returns, billing questions, and guest concerns

Strive for fast, first-contact resolution while building guest trust and loyalty

Navigate multiple systems to research issues and provide accurate information

Maintain knowledge of brands, products, promotions, and company policies

Document guest interactions accurately while protecting confidentiality and following compliance standards

Partner with team members and leaders to resolve complex situations

Support a positive, collaborative team environment during the busy season

Follow company policies and safeguard guest personal information

Completes any other related tasks as needed

Qualifications and Desired Skills for Seasonal Guest Relations Specialist Position:

High school diploma required; associate or bachelor's degree preferred

Strong written and verbal communication, organization, analytical thinking, and problem-solving skills

Proficiency with computers and Google Workspace

Ability to manage multiple priorities in a fast-paced environment

Six months or more of customer service experience, preferably in retail, hospitality, or a contact center

Associate’s or bachelor’s degree preferred

Availability to work evenings and weekends

Ability to sit for extended periods

Ability to sit for extended periods and lift up to 15 lbs

If you have the experience and skills we're looking for, apply to Luttrell Staffing today! Call or text (865) 212-3853. We are an equal-opportunity employer.

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