ABOUT US:
Realturf Florida is a fast-growing synthetic turf distributor and showroom headquartered in West Palm Beach. We supply premium, Spanish-manufactured turf products to installers, landscapers, architects, and homeowners across Florida. Our team values exceptional service, operational excellence, and creating a welcoming environment for everyone who walks through our doors.
We’re looking for a motivated and organized Operations Coordinator who enjoys wearing different hats and helping wherever needed to keep things running smoothly.
POSITION OVERVIEW:
The Operations Coordinator helps with the everyday needs of Realturf across customer service, sales, and operations. This position will handle a variety of day-to-day responsibilities, including customer communication, order and delivery coordination, administrative work, and general support for the office and team.
The goal of this role is to help keep things organized, stay on top of follow-ups, and provide additional support wherever needed.
RESPONSIBILITIES:
Customer Service & Sales Support
- Respond to customer emails, phone calls, and general inquiries.
- Assist customers with product information, pricing, availability, and order questions.
- Assist walk-in customers and direct them to the appropriate team member.
- Support the sales team with quotes, orders, and customer follow-ups.
- Follow up with customers regarding orders, payments, pickups, and deliveries.
Operations Support
- Assist with order entry, invoicing, purchase orders, and data entry.
- Coordinate and track customer deliveries and pickups.
- Communicate with warehouse staff regarding orders, inventory, and scheduling.
- Assist with vendor invoices, shipping, receiving, and general documentation.
- Keep track of pending orders, deliveries, and items requiring follow-up.
- Assist with general office duties, organization, filing, supplies, and other day-to-day office needs.
QUALIFICATIONS:
- Bilingual in English & Spanish — Required.
- Experience in customer service, office operations, order processing, logistics, or a similar role preferred.
- Strong communication and organizational skills.
- Comfortable using technology and learning new software and systems.
- Able to multitask in a fast-paced environment.
- Proactive, dependable, and willing to help wherever needed.
REQUIREMENTS:
- Roll up your sleeves mindset.
- Willing and ready to learn.
- Problem solving skills.
COMPENSATION & BENEFITS:
- $22-24 per hour, based on experience
- Paid Time Off
- Health, Vision, and Dental Insurance
- Welcoming, positive team setting where everyone contributes
Showroom & Warehouse Location: 563 N. Cleary Rd, Suite, 3, West Palm Beach, FL 33413
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
Language:
Work Location: In person
