Job Posting End Date
08-01-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
Responsible for low to moderate-scale security assignments with moderate direction from senior team members. Develops fundamental understanding of basic security. Assists in gathering, investigating, and analyzing security requirements, processes, and incidents. Assesses security controls through security testing or other means to ensure effectiveness. Develops and maintains necessary documentation of security systems, projects, and/or processes to ensure unified understanding of system details. Often involved directly in implementation, support, and/or usage of technical solutions.
Job Description
Seeking an experienced Physical Security Systems professional to support, administer, and continuously improve AEP's enterprise security technology platforms and security operations programs. This role serves as a key technical resource supporting physical security technologies, system integrations, compliance initiatives, and modernization efforts across the enterprise.
The successful candidate will partner closely with Physical Security, Information Technology, Telecommunications, Cyber Security, Operations, and business stakeholders to ensure reliable, secure, and compliant security solutions are delivered and maintained.
What You'll Do
Essential Job Functions & Tasks
Physical Security Systems Administration & Support
Administer, support, and optimize enterprise Physical Access Control Systems (PACS), Video Management Systems (VMS), intrusion detection platforms, and perimeter security technologies.
Support end-to-end security system lifecycle activities including design, installation, configuration, maintenance, upgrades, patching, troubleshooting, and system optimization.
Assist with security system integrations and technology modernization initiatives.
Perform system monitoring, diagnostics, and troubleshooting of server infrastructure, applications, field devices, and supporting technologies.
Coordinate with vendors, contractors, and internal stakeholders to resolve system issues and ensure operational effectiveness.
Security Technology & Project Support
Participate in security projects, technology deployments, upgrades, and remediation initiatives.
Support implementation of new physical security technologies and enhancements.
Assist with vendor management, technology evaluations, testing, and implementation activities.
Develop and maintain technical documentation, procedures, standards, and operational guides.
Produce status reports, project updates, and technical presentations for leadership and stakeholders.
Operational Excellence & Compliance
Support compliance, audit, regulatory, and governance requirements associated with physical security technologies.
Assist in identifying, troubleshooting, and resolving security technology issues through analysis and evaluation of available information.
Participate in continuous improvement initiatives focused on process efficiency, system reliability, and risk reduction.
Champion operational excellence and adherence to security standards, policies, and procedures.
Collaborate effectively across multiple teams while supporting enterprise security objectives.
Preferred Qualifications
7+ years of experience supporting enterprise physical security technologies, security operations, or related technical environments.
Experience with enterprise access control, video surveillance, intrusion detection, and perimeter security systems.
Strong understanding of security system architecture, server infrastructure, hardware deployment, system administration, and lifecycle management.
Experience leading or supporting technology projects, system upgrades, migrations, and vendor implementations.
Knowledge of compliance frameworks, audit support, security governance, and risk management practices.
Strong troubleshooting and analytical skills with the ability to diagnose and resolve complex technical issues.
Experience working in highly collaborative environments supporting multiple business partners and stakeholders.
Technical Skills Preferred
Lenel OnGuard Certification preferred.
CISSP or other security-related certifications preferred.
Experience with PACS, CCTV/VMS, intrusion detection, and perimeter protection technologies.
Basic networking knowledge including:
Experience supporting enterprise-class server environments and security applications.
Ability to understand and troubleshoot integrated security technologies and system communications.
Additional Information
Some travel may be required.
Position may require participation in an on-call rotation supporting 24x7x365 operations.
Ability to effectively support and prioritize work within a round-the-clock operational environment.
Strong verbal and written communication skills required.
Self-motivated professional capable of working independently while collaborating effectively within a team environment.
What We're Looking For:
Education requirements are listed below:
Bachelor's Degree; OR associate degree with 2 years of relevant experience in system administration, help desk, cybersecurity, or physical security; OR High School Diploma/GED with 3 years of relevant experience in IT system administration, help desk, cybersecurity, or physical security; OR Graduation from an approved Cybersecurity Program; OR Equivalent hands-on technical experience demonstrated through assessment and technical evaluation.
Work Experience requirement listed below:
The ideal candidate is a technically skilled security professional who can balance day-to-day operational support with long-term strategic improvements while ensuring reliable, secure, and compliant physical security services across the organization. For a Senior-level opportunity, a target of 7+ years of applicable experience is strongly preferred.
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
SP20-007
Compensation Range:
$87,633.00 - $109,543.00
The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.
