IPIC is looking for Server Assistants, Bartenders, and Guest Services to join with a "People First" leadership style to join our winning team in providing the ULTIMATE culinary experience for our community!
About us: IPIC Entertainment strives to be our guest’s favorite destination for a night out on the town. Our newest facilities blend three distinct areas – a polished-casual restaurant, a farm-to-glass full-service bar, and our world-class luxury theater auditoriums – into a one-of-a-kind experience. Our unique concept offers a multi-faceted experience of dining, drinking and watching a movie in a luxurious setting. It’s a great way to enjoy a night out under one roof with friends, family and colleagues.
Bartender
Accountable for crafting beverages and assisting guests in making beverage and food selections. Provide guests with prompt and friendly service while creating classic and innovated drinks exceeding the guest's expectations.
Responsibilities:
- Mix, garnish and serve drinks according to company recipes.
- Deliver a consistently high level of guest service.
- Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
- Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
- Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
- Adhere to all company guidelines and standards for serving alcoholic beverages.
- Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer tally.
Restaurant Server Assistant
Accountable for assisting servers with delivering food and cleaning tables. Creates and maintains a welcoming environment for guests by providing friendly service and ensuring the restaurant is clean and safe.
Responsibilities:
- Ensuring guests and team members have a spotless, clean and safe environment.
- Clear and reset tables quickly between each guest seating.
- Deliver food efficiently to assigned table or section.
- Familiarize table/section numbers and food menu
- Respond to guest request and inform server or management of request or issue.
- Take initiative to complete housekeeping duties including sweeping and mopping floors, removing trash, cleaning restrooms, polishing silverware, etc.
- Stock supplies for servers and other positions as needed.
Guest Services
Accountable for providing guests with friendly and prompt service while taking ticket reservations in person and over the phone.
Responsibilities:
- Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating.
- Provide guests with in depth membership information and pricing. Answer all questions in a timely manner while making the guest feel comfortable.
- Use reservation system and seating chart according to IPIC policies.
- Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
- Build a relationship that makes guests want to return.
- Use hospitable farewell techniques to say goodbye/thank you to every guest.
- Secure payments and process through the POS in a timely manner.
- If asked by Management, act as a peer mentor for new team member members.
Experience & Qualifications:
- Previous experience of 2+ years is required.
- Previous point of sale system experience is recommended.
- Ability to work collaboratively in a fast-paced work environment.
- Ability to communicate clearly and professionally with co-workers and management.
- Ability to work a variable schedule, including weekends, and shifts from morning through late night.
- Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.
- Fine Dining Experience Preferred
Team Member Incentives:
- Highly competitive wages and awesome tip-earning potentials for qualifying positions
- Health insurance available for full-time employees at affordable rates
- Disability and life insurance available at affordable rates
- 401K (Company Match)
- Free movie passes
- Meal discounts
- Great work environment
- Flexible hours
- Fun and challenging team member contests
- Professional career development opportunities based on performance
IPIC is proud to be an Equal Opportunity Employer, promoting diversity and inclusion of all as being foundational to our culture.
Work Location: In person
