Job Overview
We are seeking a dynamic and strategic Director of Operations for Mental Health to lead and optimize the daily functions of our mental health services. This pivotal role involves overseeing clinical operations, ensuring compliance with healthcare regulations, managing financial performance, and fostering a collaborative environment that promotes exceptional patient care. The ideal candidate will bring energetic leadership, extensive experience in healthcare management, and a passion for advancing mental health initiatives. You will be instrumental in shaping operational excellence across our mental health programs, ensuring they run smoothly, efficiently, and with a focus on quality outcomes.
******Must have Experience in startup companies
*****Must have Experience with CARF accreditation
Duties
- Lead the development and implementation of operational policies and procedures aligned with best practices in mental health care.
- Oversee fiscal management, including budgeting, financial planning, and resource allocation to ensure sustainable growth and efficiency.
- Manage medical office operations, including staff supervision, scheduling, and workflow optimization to enhance service delivery.
- Ensure compliance with healthcare regulations such as HIPAA, CARF standards, and other relevant accreditation requirements.
- Supervise clinical staff including nurses, administrative support personnel, and other healthcare professionals to foster a high-performance team environment.
- Oversee electronic health record (EHR) systems such as Epic, eClinicalWorks, or similar platforms to maintain accurate medical records and streamline documentation processes.
- Collaborate with human resources on staffing needs, training programs, and performance evaluations to promote professional development.
- Monitor quality assurance metrics related to acute care, managed care, utilization management, and patient safety initiatives.
- Drive continuous improvement initiatives by analyzing operational data and implementing innovative solutions to enhance patient outcomes and operational efficiency.
- Maintain strong relationships with external partners including insurance providers, community organizations, and regulatory agencies to support program growth and compliance.
Qualifications
- Proven experience in healthcare management with a focus on mental health or behavioral health services; clinic or hospital experience preferred.
- Extensive knowledge of medical office management systems such as Eaglesoft, Dentrix, or similar EMR/EHR platforms.
- Demonstrated supervisory experience leading multidisciplinary teams within healthcare settings.
- Strong fiscal management skills including budgeting, financial analysis, and resource planning.
- Familiarity with healthcare regulations such as HIPAA compliance standards and CARF accreditation processes.
- Background in nursing or medical administrative support is highly desirable; clinical experience in acute or critical care settings is a plus.
- Excellent organizational skills with the ability to manage multiple priorities effectively in a fast-paced environment.
- Proficiency in medical terminology and understanding of medical records management across various specialties including behavioral health. Join us as we elevate mental health services through energetic leadership and innovative operational strategies! This role offers an exciting opportunity to make a meaningful impact while working within a supportive team dedicated to excellence in healthcare delivery.
Pay: $68,208.17 - $82,143.17 per year
Work Location: In person
