Reports to: Clinical Account Managers
Direct Reports: None
About SweetSpot
SweetSpot is a remote diabetes care platform that helps endocrinology practices deliver proactive, high-quality care between visits. Through a combination of technology, patient outreach, clinical workflows, and strong account partnership, we help practices enroll, engage, and monitor patients in remote care programs while improving both patient experience and program performance.
Position Overview
SweetSpot is seeking a Clinical Diabetes Specialist (CDCES) to play a key role in delivering high-quality remote diabetes care through our remote monitoring platform and clinical services. This role focuses on supporting patients and providers through ongoing glucose data interpretation, clinical insights, patient education, and collaborative care management.
The ideal candidate is passionate about improving diabetes outcomes, building meaningful provider relationships, and delivering compassionate patient care in a remote environment.
What You’ll Do
- Independently analyze and interpret CGM and/or insulin pump reports for patients with Type 1 and Type 2 diabetes through remote, asynchronous reviews.
- Provide timely clinical recommendations and documentation within partner EMR systems to support provider decision-making and continuity of care.
- Conduct follow-up outreach with patients as needed to review glucose trends, reinforce care plans, provide diabetes self-management education, and communicate provider-directed recommendations.
- Identify trends, barriers, and opportunities for improved glycemic outcomes and escalate clinical concerns appropriately.
- Support longitudinal patient engagement through ongoing remote monitoring, education, and proactive follow-up.
- Collaborate closely with providers to communicate patient progress, clinical outcomes, and opportunities for therapy optimization.
- Participate in multidisciplinary care coordination with internal clinical and patient engagement teams to support a seamless patient experience.
- Build strong collaborative relationships with clinic partners and providers to support clinical workflow integration and high-quality patient care.
- Share patient outcome trends, engagement insights, and program performance updates with providers and leadership teams.
- Partner with the Patient Engagement and Enrollment teams to support patient onboarding, retention, and continuity of care throughout the patient journey.
- Help identify workflow improvement opportunities that enhance both patient outcomes and operational efficiency.
Required Qualifications
- Licensed RN, RD, NP, or PA with diabetes management experience.
- Active, unrestricted CDCES certification.
- 5+ years of experience in diabetes care management.
- 5+ years of experience managing CGM and insulin pump therapy.
- Strong understanding of diabetes technology, medication management, and interpretation of glucose data.
- Excellent communication and patient education skills.
- Ability to work independently while collaborating effectively across remote teams.
You’re a great fit for this role if:
- You have experience with Dexcom, FreeStyle Libre, Eversense, Medtronic, Tandem, and Omnipod, and iLet devices.
- You have experience navigating and documenting within EHR systems.
- You have experience in remote patient monitoring, digital health, or virtual diabetes care environments.
- You have the ability to manage multiple priorities in a fast-paced, evolving environment.
Additional Requirements
- Full-time, Monday–Friday schedule. No weekends.
- Strong critical thinking and clinical decision-making skills.
- Passion for improving patient outcomes and expanding access to diabetes care.
- Comfortable working in a fully remote, collaborative startup environment.
- Proactive, adaptable, and patient-focused mindset.
Why Join Us?
- Make a meaningful impact in the lives of people living with diabetes.
- Help shape the future of remote diabetes care and digital health innovation.
- Join a collaborative clinical team focused on quality care, patient outcomes, and continuous improvement.
- Work in a fast-growing environment that values compassion, clinical excellence, and teamwork.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Job Type: Full-time
Work Location: Remote
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Will you now or in the future require visa sponsorship?
- Are you currently licensed as an RN, RD, NP, or PA in the United States?
- How many years of experience do you have interpreting CGM and/or insulin pump data?
- Which diabetes technologies/devices have you worked with?
(Dexcom, Libre, Tandem, Omnipod, Medtronic, Eversense, etc.)
- Do you have experience providing diabetes self-management education to patients?
- Do you have experience working in a remote patient monitoring (RPM), virtual care, or digital health environment?
- Which EMR/EHR systems have you used for clinical documentation and patient care?
- How many years of diabetes care management experience do you have?
Work Location: Remote
