Empire Solar Solutions is seeking a detail-oriented and highly organized Accounts Receivable Specialist to support the financial operations of our growing solar energy company. This role is responsible for managing customer accounts, tracking incoming payments, resolving billing issues, and ensuring accurate financial records. The ideal candidate is proactive, analytical, and committed to providing excellent customer service while helping maintain healthy cash flow throughout the organization.
As an Accounts Receivable Specialist, you will work closely with customers, sales teams, operations, financing partners, and management to ensure timely payments and a smooth billing experience from project completion through payment collection.
This position would be fully onsite, Monday through Friday, in our Newburgh office location.
Key ResponsibilitiesAccounts Receivable Management
- Generate and distribute invoices accurately and on time.
- Monitor outstanding customer balances and maintain aging reports.
- Track payments received through various financing partners and payment platforms.
- Apply payments accurately and reconcile customer accounts.
- Follow up on overdue accounts through phone calls, emails, and written communication.
- Maintain detailed records of collection efforts and customer interactions.
- Identify and escalate delinquent accounts when necessary.
Customer Account Support
- Serve as a point of contact for customer billing and payment inquiries.
- Investigate and resolve billing discrepancies promptly and professionally.
- Work with customers to establish payment arrangements when appropriate.
- Ensure customers receive clear communication regarding balances, invoices, and payment expectations.
Financial Reporting & Reconciliation
- Reconcile accounts receivable balances and investigate discrepancies.
- Assist with monthly closing processes and reporting requirements.
- Prepare aging reports and collection performance summaries.
- Support forecasting efforts by providing accurate receivable data.
- Maintain accurate customer records within accounting and CRM systems.
Cross-Department Collaboration
- Partner with Sales, Operations, Customer Experience, Installations, and Servicing teams to resolve account issues.
- Coordinate with financing partners and utility rebate programs regarding payment statuses.
- Assist management with identifying process improvements that increase collection efficiency and reduce outstanding balances.
Compliance & Process Improvement
- Ensure compliance with company policies and accounting procedures.
- Maintain confidentiality of financial and customer information.
- Identify opportunities to streamline billing, collections, and reporting processes.
- Assist in developing and documenting standard operating procedures.
Why Join Empire Solar Solutions?
- Enjoy opportunities for career advancement and internal promotion as the company continues to expand.
- Gain valuable experience in one of the fastest-growing industries in the country.
- Work for a company that encourages continuous learning, professional growth, and leadership development, we strive to create a workplace where employees can build long-term careers, not just hold a job.
- Take pride in helping drive the transition toward cleaner, more sustainable energy solutions.
- Experience a team-oriented culture where your contributions are recognized and appreciated.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Referral program
Work Location: In person
