Xactimate Estimate Writer and Supplements Coordinator
Full-Time | On-Site | Overland Park, Kansas
Position Overview
We are seeking an experienced, detail-oriented Xactimate Estimate Writer and Supplements Coordinator to support our residential insurance restoration projects.
In this role, you will review insurance carrier estimates, photographs, measurements, contracts, and project documentation to prepare accurate property damage estimates and supplement requests. You will work closely with sales representatives, production staff, insurance adjusters, homeowners, and third-party partners to ensure each project is properly scoped, supported, and documented.
The ideal candidate is highly organized, confident using Xactimate, and capable of managing multiple insurance claims while maintaining accuracy and meeting deadlines.
This is an on-site position located in Overland Park, Kansas.
Primary Responsibilities
- Prepare detailed residential property damage estimates using Xactimate.
- Review insurance carrier estimates for missing, underpaid, or incorrectly calculated items.
- Write and submit supplements based on the documented scope of work.
- Revise estimates when additional damage, measurements, code requirements, or project information becomes available.
- Review photographs, inspection reports, measurements, contracts, material orders, invoices, and production notes.
- Compare carrier scopes with the work required and completed by the company.
- Identify legitimate differences involving labor, materials, quantities, waste, accessories, code upgrades, and project conditions.
- Prepare clear supporting documentation for each estimate or supplement request.
- Communicate with adjusters regarding estimate questions, scope differences, and requested documentation.
- Work with sales representatives and project managers to obtain missing information.
- Assist with disputes or discrepancies involving repair scope, pricing, quantities, or completed work.
- Track outstanding supplements, revisions, approvals, denials, and requested documents.
- Maintain complete and organized digital claim files.
- Assist with final invoices, recoverable depreciation documentation, and project closeout.
- Ensure estimates follow company standards, insurance estimating practices, and applicable construction requirements.
- Meet established turnaround times without sacrificing accuracy or documentation quality.
Required Qualifications
- Strong proficiency in Xactimate.
- Previous experience writing property insurance repair estimates.
- Understanding of residential property damage and insurance restoration.
- Ability to read and interpret insurance estimates, scopes of loss, measurements, and construction documentation.
- Excellent attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple files, priorities, and deadlines.
- Comfortable communicating professionally with insurance adjusters, contractors, sales representatives, and homeowners.
- Ability to identify missing information and proactively request the documentation needed to complete an estimate.
- Proficiency with computers, email, cloud-based file systems, and CRM software.
Preferred Experience
Experience in any of the following areas is strongly preferred:
- Residential roofing
- Exterior restoration
- Insurance supplements
- Property claims
- Construction estimating
- Symbility
- EagleView, Hover, Roofr, or similar measurement platforms
- Building codes
- Manufacturer installation requirements
- Insurance restoration CRM systems
- Google Workspace
- Microsoft Office
What Success Looks Like
A successful Estimate Writer and Supplements Coordinator will:
- Produce accurate and well-supported estimates.
- Maintain consistent estimate turnaround times.
- Reduce avoidable supplement denials caused by missing documentation.
- Identify legitimate scope and pricing discrepancies.
- Keep claim files organized and updated.
- Communicate professionally and persistently with insurance carriers.
- Help projects move from approval to production and final payment.
- Protect company profitability without inflating or misrepresenting claims.
- Take ownership of assigned files through completion.
- Support a positive experience for homeowners and internal team members.
Ideal Candidate
You are:
- Highly organized
- Detail-oriented
- Efficient and dependable
- Comfortable working independently
- Able to manage a consistent volume of estimates
- Confident in your Xactimate abilities
- Persistent when following up on outstanding items
- Professional when handling disagreements
- Comfortable reading technical documents
- Motivated by accuracy and measurable results
- Willing to collaborate with both office and field teams
- Honest and ethical in all estimating practices
What We Offer
- Competitive compensation
- Consistent workflow
- Supportive and energetic team environment
- Established processes and administrative support
- Professional development opportunities
- Roofing and insurance restoration training
- Modern estimating, measurement, and CRM technology
- Opportunity to grow with a dynamic company
- Performance incentives based on accuracy, productivity, and collected results
- Paid holidays and paid time off, if applicable
Work Environment
This is primarily an office-based estimating position. However, occasional visits to project sites may be required to better understand project conditions, obtain documentation, or assist with complex scope issues.
Candidates must be able to work on-site at our Overland Park office.
Apply Today
If you are organized, efficient, experienced with insurance restoration estimating, and confident using Xactimate, we would like to hear from you.
Job Type: Full-time
Work Location: On-site in Overland Park, Kansas
Pay: $19.00 - $22.00 per hour
Work Location: In person
