Cycle Department Supervisor Position Summary
The Cycle Department Supervisor is responsible for overseeing the daily operations of the pharmacy cycle-fill process, ensuring medications are accurately prepared, packaged, reviewed, and delivered according to scheduled facility cycles. This role supervises cycle department staff, coordinates workflow, monitors deadlines, and works closely with pharmacists, technicians, packers, inputters, delivery staff, and facility contacts to ensure timely and accurate medication service.
Key Responsibilities
- Supervise the daily workflow of the cycle department.
- Ensure all cycle fills are completed accurately and on schedule.
- Assign work to technicians, bubble packers, machine operators, and support staff.
- Monitor pending cycle orders, refills, missing prescriptions, rejects, and medication changes.
- Communicate with pharmacists regarding clinical review, discontinued medications, refill issues, or order concerns.
- Coordinate with facilities regarding cycle timing, missing information, new admissions, discharges, and urgent medication needs.
- Review cycle-fill reports and ensure all required medications are accounted for before packaging and delivery.
- Support troubleshooting of packaging errors, missing medications, inventory issues, and workflow delays.
- Train new department staff on pharmacy procedures, packaging standards, facility requirements, and compliance expectations.
- Maintain department productivity, accuracy, and accountability.
- Ensure department staff follow pharmacy policies, HIPAA standards, safety procedures, and state/federal pharmacy regulations.
- Assist with quality assurance reviews and error prevention processes.
- Help identify workflow improvements to increase efficiency and reduce cycle-fill delays.
Required Qualifications
- Previous experience in a pharmacy setting, preferably long-term care pharmacy.
- Strong understanding of medication cycle-fill processes.
- Ability to lead and supervise a team in a fast-paced environment.
- Strong organizational and communication skills.
- Ability to prioritize multiple facilities, deadlines, and urgent requests.
- Attention to detail and commitment to accuracy.
- Basic computer skills and ability to use pharmacy management software.
- Ability to follow pharmacy compliance, HIPAA, and safety procedures.
Preferred Qualifications
- Pharmacy technician license or certification, if required by state.
- Prior supervisory or lead technician experience.
- Experience with long-term care pharmacy operations.
- Experience with bubble packing, pouch packaging, automated packaging machines, or medication cart systems.
- Knowledge of eMAR systems, cycle-fill scheduling, and facility medication management.
Physical Requirements
- Ability to stand for extended periods.
- Ability to lift, carry, and move medication totes or supplies as needed.
- Ability to work in a busy pharmacy environment with frequent deadlines.
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
- LTC pharmacy: 5 years (Preferred)
Language:
- Spanish, Arabic, Armenian and/or Tagalog (Preferred)
Work Location: In person
