***1st, 2nd & 3rd Shifts Available***
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Perform night audit duties as required
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Follow all hotel policies and procedures
Requirements:
- Previous experience in guest relations or front desk operations preferred
- Knowledge of hotel management systems and phone systems
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and problem-solving abilities
- Bilingual or multilingual skills are a plus
- Flexibility to work various shifts, including evenings, weekends, and holidays
PAY BEGINS AT $8.00/hr
If anyone interested you can come walk-in for interview in time span of 9am - 4pm.
We offer opportunities for career growth within the hospitality industry. Join our team of dedicated professionals committed to providing exceptional guest services in a welcoming environment. Apply now to become a valued member of our front desk team!
Pay: From $8.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Experience:
- Customer service: 1 year (Preferred)
- Hotel: 1 year (Preferred)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Spring Lake, NC 28390 (Required)
Ability to Relocate:
- Spring Lake, NC 28390: Relocate before starting work (Required)
Work Location: In person
