Job Title: Field Service Technician I
Department: Sales and Service
FLSA Class: Non-Exempt
Pay Type: Hourly
Job Summary: The Field Service Technician I is responsible for supporting the daily operations of the sales locations. Providing service and customer support during field visits or dispatches and managing all on-site installation, repair, maintenance and testing tasks.
Essential Job Functions:
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Performs field service repairs to customers wellsite production equipment while using technical manuals, prints and specifications.
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Directs, coordinates, and performs the job activities in a manner consistent with the company’s goals and objectives, while adhering to all customer field location policies and safety requirements
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Troubleshoots production process operations and recommends actions for problem solving.
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Provides job completion field service report details to the customer and Kimray
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Prepares, completes and presents wellsite Job Safety
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Analysis prior to commencing work.
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Ensures correct inventory is maintained on service vehicle to facilitate field service repairs.
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Responsible for providing basic leadership while teaching, coaching and mentoring Team Members
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Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or a Health Safety and Environmental team member.
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Participates in proactive teams to achieve departmental and company goals.
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Provides leadership to others through example and sharing of knowledge/skill.
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Performs other duties as assigned.
Qualifications:
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Must pass DOT physical.
3-5 years’ Oil & Gas industry experience required. -
Working knowledge of oil and gas production equipment practices
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Ability to apply Kimray/Non-Kimray products to applications.
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Ability to operate Field Service Equipment including the proper use of tools.
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Ability to use Kimray sizing programs and interpret results.
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Must have analytical, problem solving and critical thinking skills.
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Able to communicate clearly with field level operators / engineers.
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Able to prioritize activities.
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Ability to operate computer.
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Must have valid driver’s license and clean MVR.
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Must pass background check and drug screen.
Core Competencies:
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Ensures Accountability – Holding self and others accountable to meet commitments.
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Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
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Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
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Demonstrates Self Awareness – Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Supervisory Responsibilities: No
Education:
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High School Diploma or equivalent required
Work Environment:
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Shop / Field environments – PPE required in specific areas.
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Ability to function and adapt to a various range of weather conditions.
Physical Requirements:
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Repetitive use of hands
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Stooping, kneeling, crouching, or crawling
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Lifting, pushing, and pulling up to 75 lbs.
Travel: Yes
Safety Sensitive Position:
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Yes
- This position performs tasks or duties that could affect the health or safety of Kimray employees or other individuals and has been designated as Safety Sensitive.
