Job Overview
We are a busy and growing professional beauty distribution company seeking a friendly, organized, and customer-focused individual to join our Customer Service Team.
Responsibilities
- Provide exceptional customer service via phone, email, and online channels
- Enter and process customer orders accurately and efficiently
- Assist salon professionals with product inquiries, pricing, and order status
- Resolve customer concerns in a professional and timely manner
- Maintain customer accounts and update information as needed
- Work closely with sales representatives and warehouse staff to ensure excellent service
- Perform general administrative and office duties as assigned
Qualifications
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Computer and data entry skills
- Ability to multitask
- Attention to detail and organizational skills
- Professional appearance and positive attitude
- Experience in the beauty industry is a plus, but not required
Benefits:
- Paid Time Off (PTO)
- Major holidays off
- Monday-Friday schedule with weekends off
- Positive and supportive work environment
- Employee discounts on professional beauty products
- Opportunities for growth and advancement
If you are dependable, energetic, and passionate about providing outstanding customer service, we would love to hear from you!
Apply today by sending your resume to [email protected]
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Paid time off
- Referral program
Ability to Commute:
- Jacksonville, FL 32256 (Preferred)
Work Location: In person
