Medical Assistant
Location: Germantown, TN
Position Type: Full Time
Schedule: Monday-Friday 8:00am-4:30pm
Who is SXR Health?
SXR Health (also known as Southeast X-Ray/Command Medical) is a healthcare provider specializing in veterans' medical disability examinations across 140 locations in 39 states.
Position Summary
We are seeking a Medical Assistant to join our team. The ideal candidate is patient-focused, detail-oriented, and committed to delivering exceptional care while supporting our mission to serve Veterans and patients.
Job Responsibilities
The following summary of major job functions is intended solely as a guide and may be modified as operational needs require.
- Provide comprehensive clinical support by performing ancillary diagnostic procedures including EKG, ABI, Pulmonary Function Testing (PFT), and phlebotomy.
- Prepare Veterans/patients for examinations by verifying identity and demographics, obtaining accurate medical histories and vital signs, explaining procedures, and assisting or chaperoning providers as needed.
- Manage patient flow and front-office operations, including check-in/check-out, identity verification, phone management, scheduling, chart creation, data entry, and coordination of authorizations for additional services.
- Maintain exam room readiness and facility standards by adhering to infection control protocols, ensuring proper sanitation, organization, and inventory management.
- Ensure timely and accurate handling of all paperwork, diagnostics, faxing, and uploads in compliance with company policies and procedures.
- Deliver a Veteran, patient and customer-first experience by upholding company mission, values, and professionalism while fostering a positive, collaborative work environment.
- Perform additional duties and projects as assigned to support operational needs.
Position Requirements
The following qualifications are the minimum requirement necessary to adequately perform in the Medical Assisting role. However, equivalent combination of experience, education, and training which provide the necessary knowledge, skills, and abilities would be acceptable, subject to and legal and/or regulatory requirements.
- Registered or Certified Medical Assistant credential in accordance with state requirements.
- Current BLS/CPR certification.
- Demonstrated ability to multitask in a fast-paced clinical environment while maintaining accuracy, attention to detail, and operational efficiency.
- Strong verbal and written communication skills with the ability to engage effectively with patients, service members, providers, and cross-functional healthcare teams.
- Proficiency in data entry, typing, and medical terminology, with working knowledge of standard clinical and office equipment and systems.
Physical Demands
While performing the duties of this position, the employee may be required to stand, walk, or sit for extended periods of time. The role requires frequent use of hands and fingers to handle, grasp, or feel objects, tools, and controls; reach with hands and arms; and perform repetitive upper-body motions as necessary for patient exams.
The employee may occasionally be required to climb stairs, maintain balance, stoop, kneel, and bend. The position also requires the ability to occasionally lift and/or move up to 50 pounds. Employees must be able to view and interact with a computer monitor and keyboard for intermittent or extended periods as part of routine job duties.
Benefits (Full Time Position Only)
- Paid Time Off
- Health Insurance
- Vision Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Health Savings Plan
- 401k
SXR Health is an Equal Opportunity Employer and strives to create a diverse, inclusive, and welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these characteristics.
License/Certification:
- Certified Medical Assistant License (Preferred)
- BLS Certification (Preferred)
Work Location: In person
