- INSIDE BUSINESS CONSULTANT-On-Site
Long Island-based pharmacy services firm seeking experienced candidate for an Inside Consultant telephone position. Technicians with three or more years’ exp. in retail pharmacy preferred. Expertise in drug knowledge, strong verbal and written skills, ability to problem-solve for customers alone or with team support important. Work environment is fast -paced with a daytime M-F work schedule. Salary plus monthly commission offered to the right candidate.
Local applicants only. This is an In-Office position. Needs reliable transportation to get to the office Mon-Fri.
Salary $60,000 plus monthly commission.
Overview of Position
The Inside Business Consultant is a full-time position with the responsibility for qualified sales, generic compliance ratio (GCR), generic contract sales, corporate messaging, appointment setting and program participation of members.
The Business Consultant manages members and prospects using telephone meetings, evaluation tools, Salesforce
CRM and tactical selling techniques to introduce or encourage members to see the business value of adopting ancillary products and services. The Business Consultant will also manage incoming customer calls to handle inquiries from pharmacy owners and staff as the need arises.
Report to: Lead Business Consultant
Work with: Field Sales, Field Directors, Marketing and Information Systems
Inside Business Consultant Responsibilities
- Responsible for managing an assigned Group of Customers on these topics:
- Managing Customer Qualified Sales and Compliance targets each month;
- Meeting or exceeding minimum TRV requirements
- Meeting or exceeding minimum Generic Compliance percentages
- Target selling of Pharmacy Select and Aspire Advantage Contract
- Pharmacy Select backup generic and supply contracts
- Aspire Advantage contracts
- Presenting Aspire Solutions to customers and encouraging adoption
- Prospect Appointment Setting using “Content messaging” provided by Marketing
- See blog messaging on www.alliantx.com ; www.ppsconline.com
- Use content provided by Marketing Consultant
- Coordinating with prospect lists provided by Sales Directors each week.
- Presenting Content Messaging to customers in coordination with Solutions or Target selling
- Participate in weekly Inside Business Consultant Team meetings
- Set an example for peers in areas of personal character, commitment, organizational skills, and work habits
- Other duties as assigned
Resources Available:
- Desktop or Laptop and printer/fax/scanning for remote employees
- Salesforce CRM web-based system
- PPSC Retailer Database (web-based)
- www.alliantrx.com , www.ppsconline.com ; www.kpparx.com
- alliantRx and PPSC Facebook and LinkedIn social media sites
- Microsoft Applications (Word, Excel)
- Data Analytics for pricing, customer-specific analysis and other reporting essential to customer communication
- Other resources as may be identified
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
Experience:
- Customer service: 2 years (Required)
- Call center: 2 years (Preferred)
- Pharmaceutical sales: 1 year (Preferred)
Work Location: In person
