Company Description
As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Job Description
The Business Office Manager ensures day-to-day Business Office activities run smoothly improve processes. The Business Office Manager is also responsible for managing all campus-based financial operations related to student accounts, collections, and inventory. This role ensures aggressive collections, accurate reporting, and support for institutional financial compliance. A primary accountability for this position is the reduction of aged receivables and prevention of bad debt.
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Lead campus-based efforts to collect and resolve past-due student account balances, coordinating directly with students, staff, and third-party partners.
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Monitor accounts receivable aging reports weekly, identify at-risk or chronically delinquent accounts, and implement proactive recovery strategies.
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Track and report on collections performance, recovery rates, and bad debt impact; provide monthly reporting to senior leadership.
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Ensure 100% of student collection activities are completed by required institutional deadlines.
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Ensure all billing, payment arrangements, and collections activities comply with FERPA, FCRA, FDCPA, Title IV, and institutional policies.
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Own the reconciliation process for aged receivables, ensuring all past-due accounts are reviewed, documented, and escalated as needed.
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Collaborate with Financial Aid Office as necessary to ensure integrity of receivables in Nexus.
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Initiate third party collections on aged accounts in accordance with institutional policies and procedures.
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Order, distribute, and track receipt of books, supplies, and inventory related to student instruction; maintain accurate records for campus audit readiness.
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Serve as the primary contact for students for all billing-related inquiries.
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Oversee campus cash and check handling procedures in accordance with Unitek’s financial policies, including daily reconciliation, secure storage, accurate logbook entry, and timely deposits.
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Ensure full compliance with protocols for student-facing cash receipt verification, remote check deposit (RCD), and documentation submission.
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Maintain documentation and ensure data accuracy in the student information system (SIS).
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Support financial literacy initiatives and provide clear guidance to students on managing their financial obligations.
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Complete assigned financial reporting tasks, audits, and ad hoc projects as directed
Qualifications
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4-5 years of experience in student accounts, billing, collections, or accounts receivable.
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BA/BS in Business, Accounting, or Finance (required).
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Demonstrated knowledge of student finance systems, billing practices, and collection strategies.
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Proficiency in Excel and SIS/ERP systems e.g., Anthology, Tuition Options, and Excel.
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Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Additional Information
We Offer:
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Medical, Dental and Vision starting the 1st of the month following 30 days of employment
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2 Weeks’ starting Vacation per year. Increasing based on years of service with company
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12 paid Holidays and 2 Floating Holiday
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401K with a Company Match
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Company Paid Life Insurance at 1x’s your annual salary
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Leadership development and training for career advancement
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Tuition assistance and Forgiveness for you and your family up to 100% depending on program
All your information will be kept confidential according to EEO guidelines.
