Job Summary:
Uses exceptional customer service skills to greet patients and guide them through the admittance process, successfully distributes transfer paperwork to the necessary departments, accurately inputs relevant demographic and insurance information into the Electronic Medical Record (EMR), and works well within the team environment of the department and cross-functionally throughout the hospital. Weekend shift Friday, Saturday, and Sunday 9:00am-9:00pm
Job Duties/Responsibilities:
Accurately enters all patient demographic, billing, and insurance information in Electronic Medical Record
Verifies insurance coverage
Obtains appropriate signed statements and authorizations
Efficiently conducts admittance and transfer procedures
Maintains a working knowledge of the Electronic Medical Record, insurance coverages, and billing policies
Abides by HIPAA (Health Insurance Portability and Accountability Act) guidelines
Helps cover Information Desk as needed (greeting patients, COVID screening, answering/transferring calls and emails)
Adheres to all hospital policies and procedures
Performs other duties as assigned
Education Experience:
HS Graduate or Equivalent
Years of Related Experience:
None
License/Certificate Required:
No
Driver's License Required:
Yes
Travel Requirements:
None
Familiarity with or the ability to quickly learn Electronic Medical Record system (CPSI)
Exceptional customer service skills
Excellent verbal and written communication skills
Ability to act with integrity, professionalism, and confidentiality
Strong time management skills with a proven ability to meet deadlines
Proven typing speed of at least 40 WPM
Knowledge of Medicare, Medicaid, and other insurances
